About the role
Description
BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. Assists the Store Manager with some of the daily operations.
SPECIFIC RESPONSIBILITIES
In addition to all duties of a Store Clerk – Levels I and II the Lead Clerk is responsible for the following:
- Supports Store Manager in loss prevention efforts
- Provides as a back up for paperwork, deposit and orders in the absence of a manager
Checks gas prices
Provides assistance with scheduling employees
Assist with Month End procedures.
CONTACT WITH OTHERS - Internal
Will have contact with other Store Clerks, Store Managers and District Managers on a daily basis
CONTACT WITH OTHERS - External
CUSTOMERS
Vendors
Requirements
- Education: High school diploma or equivalent with the ability to read and perform math.
- Ability to read, speak and understand English.
- Attend and complete the ‘Train the Trainer course’
- Experience: Ability to understand, articulate and implement written and verbal instruction.
- Ability to interact with customers on a friendly basis and work in a fast-paced environment
- Availability: Must be able to work a flexible, full-time schedule which would include days, evenings, weekends, third shift and holidays.
- Hours will vary.
- Must be able to be on call/work two weekends per month
- Must be able to work 35-45 hours in a week
Must have reliable transportation
- Must have the ability to be on call 24 hours a day
- Physical: Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register.
- Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
- Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
- Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals.
- BENEFITS: Eligible for Insurance with FSA – 1st of the month, following 60 days from date of promotion.