About the role
Description
JOB SUMMARY
The Deposit Operations Team Leader is responsible for a wide range of duties related to all Deposit Operations functions ranging from, CD and IRA relationships to exception processing, wires, report monitoring, item processing, and document imaging systems. This individual provides direct, daily support to the Deposit Operations team and is responsible for all aspects of employee development, training and performance management. The candidate must be able to assist with all Deposit Operations Department functions as needed. An advanced level of experience with deposit operations processing is required. Candidates for this position should be able to pay close attention to detail, be fully competent in team leadership and have above average problem solving and accounting skills.
DUTIES AND RESPONSIBILITIES
- Team leadership functions as direct supervisor of Deposit Operations Team; includes performance management, candidate selection, cross training and team building
- Working knowledge of all Deposit Operations function to a level of being able to complete tasks if needed
Update procedures/polices as appropriate
Assist branch personnel with IRAs to ensure transactions and legal documentation are handled correctly
CD/IRA documentation review
Monitor IRA minimum distributions
Process Federal Withholding payments
Ensure correct end-of-year processing and reporting
Respond to telephone inquiries from customers and associates
CIF and account maintenance
Deposit account documentation review
Perform information research requests concerning deposit accounts
Fedline processing
Postal notification address changes / undeliverable mail
Reconcile WIP and interest expense accounts
Process verification of accounts
Process deceased depositor report/verification
- Process notice of decedent account status to state
- Perform balancing and verification for core banking and exception item processing
- Scan, index and QC documentation
Process Canadian checks
Process Domestic and International Wires
Process check and ACH disputes
Verify Holds and Stop Payments
Safe Deposit Box Maintenance
- Verification of IOLTA interest transfers
- Manage and order supplies and inventory
- Prepare outgoing mail to be sent with the Courier
Printing reports and notices
- Routinely incorporate compliance (knowledge of laws/regulations) in day to day tasks
- Minimum of 8 hours of department continuing education on an annual basis
- Promote and preserve JBT’s values and culture
- Follow Bank policy and procedure to prevent fraud and financial crimes
Other duties as assigned
Requirements
SKILLS REQUIRED
- Strong leadership skills and the ability to effectively manage and utilize operations staff
- Broad knowledge of departmental operations, policies and procedures
- Ability to deal effectively and tactfully with customers and associates
- Ability to recognize irregular or suspicious transactions and take appropriate steps to prevent loss
- Advanced understanding of operations in other departments and bank retail outlets
- Understanding of Federal Regulations as they apply to checks, ACH and deposit accounts
- Experience with using personal computers and common business applications such as Word, Excel, and Outlook
- Exposure to bank core accounting systems, Jack Henry Silverlake preferred
- Ability to operate common business equipment such as copiers, printers, and scanners
- Above average problem solving and accounting skills
- Ability to lift 25 lbs.