About the role
Description Position Type : Full-Time, Exempt Reports To : General Manager Direct Reports : Assistant Manager of Rides and Assistant Manager of Aquatics
Lead the Team. Drive the Experience. Create the Adventure.
Alabama Adventure & Splash Adventure is seeking a dynamic and experienced
Operations Manager – Rides & Aquatics
to lead two of the park's most critical operational divisions. This leadership position is responsible for overseeing the safe, efficient, and guest-focused operation of all amusement rides and water attractions while developing a high-performing leadership team dedicated to operational excellence.
If you're a passionate leader who thrives in a fast-paced environment, enjoys developing people, and believes that safety and guest service go hand in hand, we'd love to hear from you.
What You'll Do
As the Operations Manager, you will:
Lead the overall operation of the Ride Operations and Aquatics departments
Recruit, train, mentor, lead, and manage the ride and aquatics team for safe park operation
Directly supervise the Assistant Manager of Ride Operations and the Assistant Manager of Aquatics
Build, coach, and develop a culture centered on safety, accountability, teamwork, and exceptional guest service
Ensure all attractions operate safely and efficiently while maintaining compliance with company policies, manufacturer guidelines, and regulatory requirements
Oversee staffing, scheduling, labor management, and departmental budgets
Monitor operational performance and implement strategies to improve efficiency, guest satisfaction, and attraction capacity
Partner with Maintenance to maximize ride and attraction availability
Manage annual operational permit process and routine government inspections
Lead emergency response efforts and incident investigations when necessary
Support park-wide special events, seasonal operations, and continuous improvement initiatives
Develop future leaders through coaching, mentoring, and performance management
Participate in park wide MOD program
Provide operational leadership for the park's seasonal Halloween haunt event by overseeing staffing, frontline team performance, guests flow, and daily operations to delivery a safe, efficient, and exceptional guest experience
Other duties as assigned
Requirements
What We're Looking For
At least 18 years of age
Three (3) or more years of progressive leadership experience in amusement parks, water parks, hospitality, attractions, or similar high-volume operations
Experience managing multiple operational departments and leading large teams
Strong leadership, communication, and organizational skills
Proven ability to make sound decisions in a fast-paced environment
Strong financial acumen, including labor management and budgeting
Ability to coach, mentor, and inspire leaders and frontline employees
Proficiency with Microsoft Office and workforce management software
Valid driver's license
Current StarGuard ELITE Lifeguard and StarGuard ELITE Lifeguard Instructor certifications, or the ability to successfully obtain both certifications within sixty (60) days of employment
Ability to maintain all required StarGuard ELITE certifications throughout employment
Current CPR/AED and First Aid certifications, or the ability to obtain and maintain these certifications within sixty (60) days of employment