Banquets Manager

Description

La Bahia Hotel & Spa is seeking a dynamic result-driven

Banquets & Events Manager who serves as the driving force behind flawless event execution

. This role encompasses full oversight of all banquet operations, including ballroom events, outdoor functions, and poolside operations, ensuring each occasion meets the highest standards of service excellence. Responsible for end-to-end event management, the manager coordinates intricate logistics, from initial client consultations and customized menu planning with the culinary team to seamless setup, execution, and post-event follow-up. By delivering impeccable service and innovative programming, the Banquets & Events Manager will uphold La Bahia Hotel & Spa’s service standards (inspired by Forbes) while elevating our beachfront property.

RESPONSIBILITIES AND JOB DUTIES

• Responsible for the ongoing Banquet and Pool operations, as well as assisting in refining, updating, and creating training and development tools to elevate the operating standards, practices, and F&B guest experience for the hotel.
• Assist in developing and executing the service standards, selling strategies and menu descriptions in cooperation with the Director of F&B.
• Inspire, coach, train, and develop the Banquet and Pool teams.
• Maintain a work environment that encourages teamwork and nurtures open communication, positive problem solving, growth and development, recognition and respect.
• Control labor through efficient planning, budgeting and maintaining staffing guidelines.
• Control expenses through strategic purchasing decisions and inventory control.
• Ensure that sanitation standards as set forth by the management, local, state and federal regulations are met.
• Operate within compliance for cleanliness and organization of all F&B areas, specifically banquet and pool areas.
• Report monthly inventory and subpar levels to the Director of F&B.
• Train and maintain hotel policies and procedures for the Banquet and Pool Department in conjunction with the luxury culture.
• Responsible for assisting in developing and effective implementation of all Standard Operating Procedures (SOP’s) and training tools for the Banquet and Pool outlets.
• Assist in developing programs for the F&B team, specifically banquets and pool teams, and responsible in overall execution.
• Must appropriately manage performance through effective open communication, development, training, coaching, counseling, guidance, or disciplinary action whichever is most appropriate.
• Perform or appropriately delegate administrative duties related to staffing/scheduling, POS system, daily reporting, cash handling, budget management and competitive surveying to direct reports.
• Must maintain and ensure payroll and service charge distribution is accurately managed and submitted on time to the Accounting team.
• Attends hotel staff meetings and coordinates with other department heads to ensure smooth operation.
• Stays current on local restaurant trends and communicates relevant information effectively to the team.
• Performs all other duties as assigned by management.
• QUALIFICATIONS: (3/4) years or more minimum experience as Banquet & Events Manager OR Food and Beverage Manager in a luxury hotel and/or resort overseeing multiple F&B outlets.
• Luxury resort experience preferred.
• Hotel opening experience a plus.
• Dynamic and entrepreneurial - able to lead a team to success by leading by example.
• Knowledge of local and state laws and regulations as it relates to food and alcoholic beverages, ensuring staff have been trained in responsible alcohol service (i.e. TIPS).
• Knowledge of luxury F&B service standards (Forbes 5 Star, AAA 5 Diamond), understanding of labor and F&B cost control, maintenance, merchandising, and accounting.
• Must possess excellent Beverage knowledge.
• Strong leadership skills; a natural motivator.
• Strong management reporting skills.
• Strong business acumen.
• Strong Communication Skills (written, verbal and formal presentation style).
• Strong problem-solving skills.
• Effective decision-making skills.
• Effective conflict management skills.
• Ability to influence others.
• Strong organizational skills.

ABOUT US

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit.