Guest Experience Shift Lead (Fun Attractions Role!)

What you'll bring to the team

🎢 Guest Experience Shift Lead

Peppa Pig World of Play Michigan

• Pay Rate: $15.98/hour
• Your first step into leadership starts here! 🐷✨
• Looking to grow into leadership but don’t have years of management experience yet?This could be the perfect next step.
• At Peppa Pig World of Play , our Guest Experience Leads help support the team that creates memorable experiences for all the families that visit our attraction! This is a hands-on, entry-level leadership role where you’ll learn how to lead in a fun, fast-paced environment — with support from experienced supervisors and managers every step of the way.
• You’ll never be expected to figure things out alone. We work as a team, and our leaders are always there to support you!

Qualifications & Experience

• 💥 What You’ll Do
• Help support the Guest Experience team during daily operations
• Jump in to help guests and teammates whenever needed
• Learn leadership skills through coaching and hands-on experience
• Help train and motivate team members
• Support a fun, safe, and welcoming environment for families
• Work closely with supervisors and other attraction teams throughout the day
• 🌟 Why This Role Is Great for New Leaders
• A great first leadership role for someone ready to grow
• Learn valuable leadership and guest service experience
• Work alongside supportive supervisors and managers
• Build confidence leading a team in a real attraction environment
• No corporate office experience needed
• 🎯 What We’re Looking For

You’d be a great fit if you:

• Are outgoing, positive, and confident talking to people
• Can stay calm in busy situations
• Enjoy helping and encouraging others
• Have experience in customer service, retail, food service, entertainment, or attractions
• Want to grow into leadership
• Are available weekends + holidays
• ⭐ Previous leadership or training experience is helpful, but not required.

Benefits

• 🎁 Why You’ll Love It Here
• ✨ Free Merlin attractions admission for you + friends/family✨ Health, dental, and vision benefits✨ Tuition assistance programs✨ PTO + 401(k) options✨ Growth opportunities within Merlin Entertainments✨ A fun, energetic workplace where no two days are the same

Pay Range

USD $15.98/Hr.