About the role
Overview
Why We Need Your Talents
Maintain a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino & Hotel.
Responsibilities
Where You'll Make an Impact
- Install, troubleshoot, repair, and provide end-user support for Audio Visual equipment and Audio Visual control systems; including peripherals, PC's, speakers, TVs, LED Walls, amplifiers, RF equipment, Ethernet hardware, cabling systems, control system hardware and AV related software
- Set-up, operate, and troubleshoot video and audio systems
- Maintain AV equipment inventory; replacements and/or inventory requests
- Maintain and assist in all back-of-house A/V including conference rooms and training rooms
- Assist and advise on special event systems support, entertainment systems, back of house AV systems, as well as marketing and media systems
- This is a non-uniformed position, which requires the team member to be in compliance with non-uniformed appearance standards while on duty
- Work flexible hours including evenings, overnights, weekends, and holidays including but not limited to participating in the on-call rotation program
- Ensuring the safety and security of all guests, clients, entertainers and team members/employees
Other duties as assigned
Qualifications
Skills You'll Need to Succeed
- Ability to assume responsibility for independent/self-directed action
- Ability to perform assigned duties under frequent time pressure in an interruptive environment
- Must have strong time management skills
- Ability to effectively work independently and as part of a team
- Ability to share or divide attention among several ongoing activities, projects, or assignments
- Must be able to work flexible hours including evenings, overnights, weekends and holidays and must be able to participate in the on-call rotation program
- Experience in audio / video setup and maintenance
- Knowledge of signal flow for audio and video
Knowledge of IT Network Infrastructure
Ability to install new and maintain existing hardware
Strong guest service skills
Communicate effectively and efficiently
- Advanced knowledge of Audio Visual and AV control systems
- Experience with QSys, Crestron, ETC, Mosaic, Paradigm, and/or Analog Way preferred
- Excellent technical, problem solving, interpersonal, oral & written communication skills
A Few Must Haves
- Education: Technical degree or certification preferred
- Experience: Minimum of 2 years’ experience in Audio / Visual
- Excellent technical, problem solving, interpersonal, oral & written communication skills
- Must be able to comply with all state gaming regulations, which may include obtaining a license.
Perks We Offer You
- Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
- Generous retirement savings options are available.
Free uniforms
Free parking
Discounted meals
Service and Attendance bonuses
Tuition reimbursement
Discounts on hotels, theme parks, travel, and more!
Physical Requirements
- Must be able to lift and/or push up to 80 lbs.
- Must be able to work standing for up to 4 hours at a time
- Must be able to work in small, confined areas
- Must be able to bend at the waist
- Able to work from a ladder at 8 and 12 feet
- Must be able to reach above the head
- Life at Live!
- 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.