About the role
Salary: £13 an hour
Key Responsibilities
- Responding to patient enquiries by telephone, online and in person.
- Booking and managing appointments.
- Guiding patients to the most appropriate clinician, service or support pathway.
- Updating and maintaining patient records accurately.
- Working closely with clinical and administrative colleagues to provide an excellent patient experience.
- Supporting the smooth day-to-day operation of the practice.
This is an ideal opportunity for someone who enjoys working with people, thrives in a busy environment, and takes pride in delivering excellent service. No two days are the same, and you will play a key role in helping patients access the care and support they need.