Senior IT OT Engineer

APM Terminals
APM Terminals
is seeking a highly skilled and business-oriented
Senior IT/OT Engineer
to lead the implementation, integration, operation, and continuous improvement of IT/OT technologies within the terminal environment.
As a key member of the IT/OT team, you will act as a trusted technology partner to
Terminal Operations, Engineering, Automation, and other business stakeholders
, translating operational and business requirements into secure, resilient, scalable, and fit-for-purpose technology solutions.
You will be responsible for managing the IT/OT technology landscape in alignment with
APM Terminals and Maersk global standards
, while ensuring that solutions meet terminal-specific operational requirements. You will proactively leverage best practices and proven solutions from other terminals, Hubs, and Regions to drive standardization, innovation, operational excellence, and value creation.
The role combines
technical leadership, business partnership, project delivery, service management, vendor management, continuous improvement, and people leadership
. You will also contribute to cost leadership by identifying opportunities to optimize technology investments, simplify the IT/OT landscape, and improve operational efficiency.
You will lead and support the
Level 1 and Level 2 IT/OT engineering and shift teams
, ensuring strong technical capability, operational discipline, effective collaboration, and high-quality service delivery.
You will be responsible for:
Manage and provide technical ownership of the
IT/OT technology landscape
within the assigned terminal domain.
Act as a key technology partner to Operations, Engineering, Automation, and other stakeholders, understanding business priorities and translating them into effective IT/OT solutions.
Lead the planning and execution of
IT/OT upgrades, enhancements, lifecycle refreshes, and technology changes
, ensuring alignment with global standards, change management practices, and IT service management processes.
Ensure technology changes are implemented with
minimum disruption to critical terminal operations
and appropriate operational readiness and rollback plans.
Own the
IT/OT infrastructure lifecycle
, proactively identifying obsolescence, capacity constraints, technology risks, and opportunities for modernization.
Ensure the
integrity, availability, resilience, security, and interoperability
of the IT/OT landscape and its associated systems and subsystems.
Ensure IT/OT infrastructure and technology solutions effectively support
automation concepts, terminal processes, and port equipment requirements
.
Lead
incident, problem, and root cause management
, ensuring timely resolution of critical IT/OT issues and implementation of sustainable corrective and preventive actions within agreed SLAs.
Drive continuous improvement initiatives to improve
system reliability, operational efficiency, service quality, and user experience
.
Lead and support IT/OT projects from
requirements definition and solution design through implementation, commissioning, transition, and stabilization
.
Provide the appropriate IT/OT technical input and support for
QA, testing, commissioning, and operational acceptance activities
.
Ensure effective
vendor and technology partner management
, including performance management, technical governance, escalation, and service delivery.
Identify and implement
cost optimization and cost-saving opportunities
, leveraging standardization, technology rationalization, best practices, and fit-for-purpose solutions.
Promote
agile ways of working, automation, innovation, and continuous improvement
across the IT/OT organization.
Lead, coach, and develop the
L1/L2 IT/OT engineering and shift teams
, ensuring the right technical capabilities, coverage, and performance.
Facilitate knowledge sharing and collaboration between
Terminal IT/OT, Global Technology, Regional/HUB teams, Engineering, Automation, Operations, Cybersecurity, and external partners
.
Proactively assess
technology risks, dependencies, and business impacts
, escalating critical issues and providing clear recommendations to management.
Ensure effective
24x7 IT/OT operational support
for mission-critical terminal systems and infrastructure.
What we are looking for:
Proven experience as a
Senior IT/OT Engineer, IT/OT Infrastructure Engineer, Industrial Technology Engineer, or equivalent
within a complex operational or industrial environment.
Strong understanding of
IT/OT architecture, industrial networks, automation systems, PLC/controls, port equipment, Terminal Operating Systems, and related industrial infrastructure
.
Experience working with
mission-critical IT/OT environments
where availability, resilience, and operational continuity are key priorities.
Demonstrated ability to troubleshoot and resolve complex
IT/OT infrastructure and system issues
, including cross-domain incidents involving IT, OT, network, automation, and industrial systems.
Strong understanding of
IT service management, incident/problem management, change management, project management, risk management, and vendor management
.
Proven ability to translate
business and operational requirements into technology solutions
, balancing technical feasibility, business value, risk, and cost.
Strong stakeholder management skills, with the ability to work effectively with
Operations, Engineering, Automation, IT, Cybersecurity, vendors, and senior management
.
Demonstrated experience managing multiple activities, projects, priorities, and technical teams simultaneously.
Strong analytical and problem-solving skills, with a structured approach to
RCA, risk assessment, troubleshooting, and decision-making
.
Strong leadership capabilities, with proven ability to
lead, coach, and develop technical engineering teams
.
Demonstrated commercial awareness and ability to identify
technology optimization and cost-saving opportunities
.
Ability to work independently while maintaining strong collaboration across
cross-functional and multicultural teams
.
Strong communication skills, with the ability to explain complex technical matters clearly to both technical and non-technical stakeholders.
A strong
continuous improvement and ownership mindset
, with a focus on operational excellence, standardization, reliability, and business value.
Ability to operate effectively in a
24x7 terminal environment
and manage priorities during critical operational situations.
Experience in
port terminals, logistics, manufacturing, industrial automation, or other mission-critical operational environments
is highly desirable.
#LI-POST
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing
accommodationrequests@maersk.com
.