About the role
Description
This internship provides candidates the opportunity to experience the magic of Make-A-Wish firsthand by assisting with the onboarding and welcoming of wish families. Interns will work directly with our wish coordinators to help ensure each family feels supported and informed as they begin their wish journey.
Daily Assignments May Include:
Mailing wish journey booklets and other important correspondence to wish families
Entering wish family information into our database system
Making welcome calls to families to introduce them to our program and provide key information
Conducting outreach to families we are actively trying to contact
Other duties as needed
Time Commitment:
10-15 hours per week (hybrid work experience), including one weekly in-office day on Thursdays. The cycle runs from 1/7/2027, through 5/20/2027. Official start date is on Thursday, 1/7/2027, with mandatory in-person intern orientation at 9:30am.
Benefits:
An internship at Make-A-Wish Illinois provides a unique opportunity to see how a renowned nonprofit organization runs from the inside. In addition to the learning opportunities outlined in the internship description, interns also have the opportunity to:
Participate in connection sessions with each member of our executive leadership team
Participate in skill-building workshops and check-ins lead by Human Resources
Build working relationships cross-departmentally with staff and fellow interns
Contribute to our mission of granting wishes for children with critical illnesses
Receive recognition from supervisor(s) and staff during cycle closeout celebration
Requirements
Skills and Abilities:
Excellent oral and written communication skills
Proficiency with Microsoft Word and Excel
Strong attention to detail and organizational skills
Ability to work in a fast-paced, collaborative environment
Desire to contribute to the mission of Make-A-Wish
Preferred Qualifications:
Coursework pertaining to or experience with children, social work, medicine/nursing, customer service
Additional Requirements:
Must be currently enrolled in a college or university academic program
Must be able to commute to our downtown Chicago office located at 200 W Monroe St, Suite 1801 Chicago, IL 60606 and be onsite weekly on Thursdays
Minimum age for all internships is 18
Selected candidates will be asked to participate in a criminal background check