About the role
Description
Save the Family Day.
When a family’s day on the lake is interrupted by a dead battery, mechanical issue, or breakdown, you’ll be the professional who turns frustration into relief. Marina Holdings is seeking a customer-focused Inland Lakes Operations Captain to provide towing and on-water assistance throughout Maine’s lakes and inland waterways.
Requirements Key Responsibilities
- Respond to service calls from recreational boaters.
- Provide towing and assistance for disabled vessels.
- Assist with fuel deliveries, battery issues, and minor troubleshooting.
- Safely transport vessels to docks, marinas, and launch facilities.
- Educate boaters on safe boating practices and preventative maintenance.
- Complete service documentation and reports.
- Conduct vessel inspections and maintain equipment readiness.
- Deliver exceptional customer service that creates positive experiences for members and guests.
Required Qualifications
- Valid U.S. Coast Guard Captain’s License (required).
- Strong recreational boating and vessel-handling experience.
- Excellent customer service and communication skills.
- Mechanical aptitude and problem-solving abilities.
- Ability to work independently and make sound decisions.
- CPR and First Aid certification preferred.
- Valid driver’s license and acceptable driving record.
- Ability to work weekends, holidays, and seasonal schedules.
Physical Requirements
- Ability to work outdoors throughout the boating season.
- Lift and carry up to 75 pounds.
- Board, dock, tow, and secure vessels safely.
- Bend, climb, kneel, and perform physical tasks associated with marine operations.
Marina Holdings is an Equal Opportunity Employer (EOE) and participates in the federal E-Verify program. Employment is contingent upon successful completion of pre-employment background and drug screenings in accordance with applicable laws.