About the role
The
Clinic
Manager at
MaxHealth
MSO
is responsible for
the overall operational, financial, and administrative management of a healthcare clinic or facility. This role ensures the delivery of high-quality patient care and efficient day-to-day operations while
maintaining
compliance with applicable laws, regulations, and organizational standards. The
Clinic
Manager acts as a liaison between staff, providers, and executive leadership to support
optimal
patient outcomes and a positive work environment.
Responsibilities:
Monitor and improve day-to-day clinic operations to ensure workflow and high patient satisfaction, including staffing, scheduling, and supplies.
Evaluate team performance and support ongoing development, training, and coaching.
Foster a collaborative culture focused on accountability, continuous improvement, and employee engagement.
Collaborate with medical providers to align clinical and administrative operations in support of practice goals.
Ensure compliance with regulatory standards, including HIPAA, OSHA, and applicable state/federal healthcare laws.
Monitor and manage site budget, expenses, and revenue;
identify
opportunities for cost containment and operational efficiencies.
Oversee front desk, billing, and scheduling functions to ensure
accurate
and
timely
processing of patient services.
Lead quality improvement initiatives and implement best practices for patient care delivery and operational effectiveness.
Serve as a point of escalation for patient concerns and resolve issues with professionalism and empathy.
Maintain
accurate
records, reports, and documentation as required by the organization and regulatory agencies.
Ensure adherence to company policies, procedures, and service standards.
Prepare reports on performance metrics, staffing, and operational issues for senior leadership.
Participate in strategic planning and contribute to site growth, marketing, and community outreach efforts.
Conduct regular site visits and operational audits to assess compliance, performance, and morale.
Education:
Bachelor's degree in Healthcare Administration, Business Administration, or
a related
field preferred, but not
required.
Experience:
Minimum 3–5 years of healthcare management experience, preferably in a multi-provider or multi-specialty clinical setting.
Proven experience in team leadership, process improvement, and
financial management Skills and Abilities:
Strong leadership, interpersonal, and organizational skills.
Knowledge of electronic health records (EHR) and healthcare billing processes.
Proficient in Microsoft Office Suite and practice management software.
Excellent verbal and written communication skills.
Ability to work collaboratively with diverse teams and manage multiple priorities.
Bilingual in English and Spanish required.
Work Environment, Travel and Physical Demands:
Primarily office-based within a multi-clinical setting. The role will require regular travel to
other clinic locations
and corporate meetings.
Requires sitting, standing, and walking for extended periods.
Occasional lifting of up to 50 pounds may be
required.
Please note that this job description is not designed to cover or
contain
a comprehensive listing of activities, duties or responsibilities that are
required of
the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.
About MaxHealth MSO
MaxHealth MSO is a Texas-based Management Services Organization formed through the merger of Elis Medical Corporation and Elevate Health Management. We provide operational and administrative support to a growing network of practices across Austin, Dallas–Fort Worth, Houston, San Antonio, and surrounding communities.
We support:
MaxHealth Family, Internal & Sports Medicine
Elevate Brain Injury & Mental Health
Together, our practices deliver comprehensive care including Primary Care, Urgent Care, Direct Primary Care, Personal Injury, Mental Health, Brain Health, and Longevity Medicine.
Our mission is to provide high-quality, compassionate, and innovative healthcare while fostering a collaborative, respectful, and service-driven workplace culture.
At MaxHealth MSO, we believe communication, integrity, empathy, and teamwork drive both patient outcomes and employee success.
Visit our company websites:
MaxHealth Family, Internal & Sports Medicine
Elevate Brain Injury & Mental Health | Compassionate Care
MaxHealth DPC