About the role
Salary: £12.71 an hour
Our Reception team consists of the operations manager and 9 patient service advisors working throughout the week to cover our busy front desk, online requests and telephone system. This is a fast paced office environment that requires excellent communication skills, empathy, resilience, patience and some physical dexterity.
Main duties of the job
To be the first point of contact for patients over the
telephone, digitally and face to face at the Reception desk. Book appointments, provide information, give
test results and signpost patients to appropriate services.