About the role
Overview: Responsible for originating residential mortgage loans and adhering to the requirements of federal registration under the SAFE Act
Primary Responsibilities
- Receive referrals from realtors, builders, branches and/or developers who have pre-established relationships with M&T. Follow up on potential customers via telephone, fax, and email.
- Sell inbound customers to use M&T Mortgage for mortgage financing. Answering initial questions and providing explanation of M&T products. Pre-qualifying customers.
- Originates mortgages and coordinates settlements.
- Begins mortgage application process in person or over the phone and sends packages to customer for completion. Enters completed applications into the system.
- Obtains and analyzes pertinent financial and credit data necessary for determining if loan is an acceptable risk.
- Collects closing conditions, orders appraisals, coordinates draw schedules, and schedules closings.
- Negotiates terms and conditions of loan with mortgagor.
- Provides timely and complete feedback to sources regarding the disposition of their leads.
- Keeps informed of changing rules and regulations.
- Scope of Responsibilities: Works under general supervision.
- External contacts may include customers, builders, manufacturers, and realtors.
- Responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.
- Education and Experience Required: Associate’s degree and a minimum of
- 2 years mortgage origination and/or customer service experience, or in lieu of a degree a combined minimum of
- 4 years higher education and/or work experience including a minimum of
- 2 years mortgage originator and/or customer service experience.
- Education and Experience Preferred: General PC knowledge and departmental software
Organizational skills
Sales ability
Mathematical skills
Ability to interact with all levels in a professional manner
Customer Service Skills
Knowledge of products and government regulations
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. Compensation for this role is based on commission - a draw will be advanced. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Lake Oswego, Oregon, United States of America