Product Manager V

Overview

Provides strategic direction for lending products existing or new market segment(s) of a larger and/or more complex nature.  Manages product design and development of market strategies (i.e. advertising, pricing, expense planning, profit plans, packaging, future products etc.) and goals to support successful implementation; monitors achievement of the goals.  Manages the development and implementation of supporting policy and procedures.   May have profit/loss responsibility for the product.

Primary Responsibilities

• Set strategic direction for lending products existing and new market segment(s) of a larger and/or more complex nature, and present supporting business plans to senior management and employees.
• Responsible for product pricing guidance, understanding and recommending improvements to cost structure and helping to manage product risk for products and/or services managed.  Responsible for all supporting product financials including revenue planning and product profitability.
• Maintain a current awareness of new competitive developments in company markets, and in response evaluate and recommend new services, new products or geographies, or modify existing services or products.  Evaluate new product/services success to make adjustments as required; implement and manage changes in service or marketing strategy as required.
• Manage aspects of new product implementation and existing product modification for assigned products and/or services, including, but not limited to, design and development of services, portfolio acquisition and process improvements; serve in a liaison capacity with other areas of the Company to ensure the requisite support for products and/or services managed.
• Work with other Bank departments to develop effective programs to sell these products and/or services.
• Ensure product/services are marketable, profitable and comply with legal and regulatory requirements, while minimizing risk to the Bank.
• Maintain an awareness of new trends and developments in marketing and Company products and services to ensure alignment.
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.
• Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

Scope of Responsibilities

• As a senior level Product Manager the position’s results and/or actions impact the Bank’s long-term operations, revenues or profitability.  As a result, the position has extensive contact with other Bank departments for the effective and profitable marketing of new products and the enhancement of existing products for which the position is responsible.
• The position champions strategies and development of new and improved processes that support business growth, organizational efficiencies and customer service objectives through assigned products and/or services.
• In addition, the position oversees and evaluates high-level processing key performance indicator models and develops reporting to manage business function processes effectively.
• Supervisory/ Managerial Responsibilities: Manages a team of professionals (includes people, budget and planning).

Education and Experience Required

• Bachelor’s degree, and a minimum of 12 years’ experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s), or in lieu of a degree a combined minimum of 16 years’ higher education and/or work experience, including a minimum of 12 years’ experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s).
• 7 years’managerial and/or project management experience in relevant product line(s).
• Strong financial analysis skills, including cash flow and components of product profitability.
• Excellent developmental, analytical and research skills.
• Extensive network of industry and client contacts on a national scale and extensive market intelligence.
• Industry-specific knowledge.
• Excellent verbal and written communication and interpersonal skills.
• Strong presentation skills.
• Demonstrated principled leadership skills with sound business ethics.
• Dedicated customer service focus. Ability to use expert resources when necessary.
• Education and Experience Preferred: Master’s degree.
• Extensive knowledge of Bank/personal computer software programs utilized by the Division.
• Ability to interact professionally with all levels of personnel, including senior management.
• Self-motivated, well-organized individual.
• Action-oriented individual.
• Ability to work under critical time constraints.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $154,700.00 - $257,900.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America