Renewal Specialist

Job Overview & Responsibilities

The Renewal Specialist 1 supports the company’s sales goals through professional sales techniques and good customer service, maintains quality relations with existing accounts, and provides sales and marketing coverage by performing the following duties.

Duties and Responsibilities

• Develops maximum sales potential out of assigned territory through competitive sales techniques and knowledge of the company's products and services as well as the competition's strengths/weaknesses.
• Builds and maintains quality relations with existing assigned accounts, and increases account base and volume of sales on a consistent basis.
• Contacts customers via telephone, correspondence or in person by traveling as frequently as necessary to meet and surpass profitable sales goals for the company.
• Reevaluates work on an ongoing basis to increase market share.
• Creates customized proposals to meet specific customer requirements in an efficient manner.
• Stays abreast of market conditions regarding products, product updates, service offerings and new technologies through available resources.
• Utilizes company leads to expand current customer base and follows up all leads promptly.
• Maintains updated, organized files on all accounts in assigned territory.
• Provides information and/or follow up on customer as requested.

Other Duties

Perform all other duties, as assigned.

Qualifications

• Bachelor's degree, or equivalent work experience
• 0-2 years of sales or customer service experience

Knowledge / Skills / Abilities (KSAs)

• Ability to learn Red Hat technologies and develop technology acumen
• Experience working with MS Office applications, including Word & Excel
• Ability to multi-task and self-manage priorities
• Ability to make and coordinate sales calls with potential customers
• Ability to find, develop, and close business

Strong time management skills

• Attention to detail and accuracy in work product
• Ability to develop and manage positive customer relationships
• Excellent oral and written communication skills

The minimum and maximum full-time annual salaries for this role are listed below, by location. This range is based on our market pay structures. However, individual salaries are determined by a variety of factors, including but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications such as skills, education, and experience. Candidates hired to work in other locations will be subject to the pay range associated with that location. The actual annualized salary offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

USD $54,000-$63,000 base. This role is also eligible to earn performance based incentive compensation. Incentives could be discretionary or non discretionary depending on the plan.

Company Overview

Emergent, a subsidiary of Mythics, LLC, is an award-winning solutions provider. We specialize in solving complex challenges with tailored IT solutions and contracting options — enabling operations in all levels of government and higher education. Born in the government space, we are designed – from the ground up – to service the public sector. At Emergent we are looking for motivated people with the expertise and insight to tackle the toughest client issues.

Why work at Emergent?

Because at Emergent, YOU count!
At Emergent, our Corporate Values are at the foundation of everything we do. Our values, Respect – Empathy – Excellence – Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers. At Emergent, you will experience a truly enjoyable corporate culture.

We believe people do their best work when they feel supported. Our benefits and programs are designed to support well-being, financial security, connection, and growth at Emergent, with health, dental, and vision coverage , paid time off and holidays , retirement options with employer matching , and well-being programs . Employees can also connect and contribute through company-sponsored events, employee committees , volunteer opportunities , referral perks , and recognition programs that help build a strong and rewarding workplace.

As federal government contractors and recipients of federal funding, Mythics and Emergent are required to comply with applicable federal drug-free workplace requirements and maintain a drug-free workplace. In support of these requirements, applicable contractual obligations, and company policy, Mythics and Emergent require candidates to successfully complete a pre-employment drug screening. Please note that marijuana, including medical marijuana, remains prohibited under federal law and is included in our pre-employment drug screening panel, subject to applicable law.

Emergent, LLC is an equal opportunity employer. In accordance with applicable federal, state, and/or local law, all qualified applicants will receive consideration regardless of race, color, religion, national origin, sex, disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or other factors protected by law. We offer equal opportunity in compensation, advancement opportunities, and all other terms and conditions of employment. As a federal government contractor, Emergent has developed and maintains a written Affirmative Action Program relating to individuals with disabilities and protected veterans, which sets forth the policies, practices and procedures to which the Company is committed in order to ensure that its policy of nondiscrimination and affirmative action for qualified individuals with disabilities and protected veterans is followed. For those unable to complete an online application, alternative methods are available by contacting
accommodationrequests@mythics.com
. For more information about Federal laws prohibiting job discrimination, please read
Know Your Rights
.