Permits Assistant

Salary: $46,060.00 to $82,139.00 Per Year

This position is located in the National Oceanic and Atmospheric Administration (NOAA), National Marine Fisheries Service (NMFS) Alaska Regional Office (AKR), with one vacancy in Juneau, AK or Anchorage, AK. This position is also announced under vacancy number NMFS-26-13080388-DE, which is open to all US Citizens or Nationals. You must apply to both announcements if you want to be considered for both.

Major duties

As a Permits Assistant, you will be performing the following duties: Serve as technical expert in the processing of applications for permits, licenses and registrations for the harvesting of Pacific halibut issued by the National Marine Fisheries Service (NMFS), Alaska Region (AKR) to eligible applicants. Review, verify, and process applications for issuance and transfer of permits, licenses, and registrations. Provide technical support in developing and implementing new fishery permits, license programs or requirements. Work with IT development staff to test new data entry and data reporting tools for use by the Alaska Region. Provide training to employees in the processing of routine applications. Provide a full range of customer support services for applicants seeking fishery permits. Provide regulatory and permit application information and customer service via call center. Provide user support for online constituent application services. Perform routine research for constituents related to general permitting issues. Assist in Alaska Region outreach efforts at marine trade shows or other public venues. Perform records management activities and mail distribution, handling, and processing. File applications, correspondence and other official records and assist with proper records disposition. Use care in handling confidential data ensuring compliance with the Privacy Act and Freedom of Information Act legal standards. Process and distribute incoming mail and prepare outgoing correspondence to permit holders and applicants. Note: These duties are described at the full performance level of the ZS-4; The ZS-3 is developmental leading to such performance.

Qualifications

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ EDUCATION: There is no positive education requirement for this position. SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify for the ZS-3 or GS-05 level: SPECIALIZED EXPERIENCE: Applicants must possess one full year (52 weeks) of specialized experience equivalent to the ZS-2 or GS-04 level in the federal service. Specialized experience MUST include all of the following: Assisting in providing online and live customer support services responding to requests for information on policies, programs, services or products; and Assisting in maintaining and organizing office files and records. OR SUBSTITUTION OF EDUCATION: Four years of education above high school level in any field. OR COMBINATION OF EDUCATION AND EXPERIENCE: A combination of education and experience equivalent to that described above. Note: Only post-high school education in excess of two years is qualifying for combination. To qualify at the ZS-4 or GS-07 level: SPECIALIZED EXPERIENCE: Applicants must possess one full year (52 weeks) of specialized experience equivalent to the ZS-3 or GS-06 level in the federal service. Specialized experience MUST include all of the following: Participating in administrative processes such as issuing licenses, registrations, certifications or other similar types of documentation; Providing online and live customer support services responding to inquiries, resolving problems and providing regulatory guidance; and Performing records management activities including organization, quality control of documents and disposition of records.