About the role
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers and motivating a team. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES
- Open and close the store following the correct company procedures
- Encourage continuous improvement through ongoing feedback
- Support the Store Management team on overall store and back of house standards
Assist
- in training and coaching Associates
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties that as
- required from the management team
REQUIREMENTS FOR SUCCESS
Team Player
Previous
retail experience desirable or proven experience in a team environment
Demonstrate customer service skills
A passion for retail and sales
Desire to learn
Ability to perform basic maths and general retail operational processes
Understanding of POS register systems
Effective communication skills
Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS
Competitive compensation
Potential to earn more through our Retail Bonus Scheme
Great development opportunities
Inclusive working environments across all our European locations
Generous staff discount
Project involvement across our European region
Flexible uniform package