About the role
JOB MISSION: New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for Managers who can lead a high performing team and manage stockroom operations. We need your passion and the desire to be a true brand ambassador as well as your genuine love for retail and operations. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
Assume full responsibility for the stockroom to ensure smooth operations and contribute to the store's commercial success
Implement and enforce company rules and procedures for maintaining a well-organized and efficient stockroom
Make informed decisions that align with store turnover, considering customer profiles and commercial goals
Monitor and analyse stockroom performance, proposing improvements and addressing concerns as needed
Allocate resources effectively to drive productivity in the stockroom
Collaborate with senior management and the visual merchandising team to maintain a trend-focused and brand-relevant stockroom
Lead recruitment, induction, training, and development of stockroom team members, ensuring adherence to HR policies
Report directly to Store Manager to manage loss prevention effectively
Provide feedback on operational performance and suggest improvements during regular catch-ups with senior management
Collaborate with external business partners to ensure a safe and compliant working environment
Part of the senior team to carry store responsibilities such open/close, store emergency evacuation and any
others
duties required by the management team.
REQUIREMENTS FOR SUCCESS
Team Player
Proven experience in a supervisory or management position , preferably within a retail stockroom
Ability to lead and coach a team
Knowledge of retail KPIs
Previous
experience in retail desirable
Demonstrate customer service
skills
A passion for retail
operations
Desire to
- learn
- Ability to perform basic maths and general retail operational processes
- Understanding of POS register systems
Effective communication skills
Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS
Competitive compensation
Potential to earn more through our Retail Bonus Scheme
Great development opportunities
Inclusive working environments across all our European locations
Generous staff discount
Project involvement across our European region
Flexible uniform package