About the role
Description
- At NextGen Car Care, we take a lot of pride in how our shop runs.
- Things are organized. Customers are kept in the loop. Cars move through efficiently. It’s a place where people know what’s going on and don’t feel like they’re chasing answers.
- We’re looking for someone who can step into that and keep it going.
- You’ll be working directly with customers, helping them understand what their vehicle needs, and keeping everything moving between them and the technicians. A big part of the job is communication - making sure people feel informed and confident in what they’re doing.
- You should be comfortable making recommendations and explaining them in a way that makes sense. The goal is to take care of people and help them make good decisions, not just write up tickets.
- We’re part of Nimey Auto Group, so how we do things matters - integrity, work ethic, and treating people right.
- If you like staying busy, keeping things organized, and being part of a team that works well together, you’ll fit in here.
- What you’ll be doing: Working with customers from the time they arrive through pick-up
- Keeping communication clear between customers and technicians
- Staying organized so nothing gets missed
- Following up so customers always know what’s going on
Making thoughtful service recommendations
- What you’ll get: A shop that runs the way it should
- A team that supports each other
- Training and help if you want to get better at the role
Opportunity to grow within Nimey Auto Group
Compensation: $50,000 – $85,000+ based on performance. Top performers land toward the higher end of that range.
Requirements
- What we’re looking for: Experience as a service advisor or in a customer-facing role
- Someone who communicates well and stays organized
Basic understanding of vehicles
Comfortable using computers and shop systems