About the role
Nordson Measurement & Control , a global leader in Measurement & Control, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. Job Summary
The
Key Account
Manager
- i s responsible for
- leading
- the
- commercial
- activities , supervising the
Key Account
- team
- and
- driving
- all pre and post sales activities
- for
- the Division’s Top Customer .
Using
NBS Next principles , t he
Key Account Supervisor
- will
- work to build and implement strategy to bring in new business from within existing customer
- groups
- while developing new relationships with other potential customer
- groups
- while
- leading the
Key Account Commercial
- team and
- activities to
- meet operating
- plan goals.
Essential Job Duties and Responsibilities
Supervise
, coach, and lead
Key Account team
- to achiev e target
- revenue and profitability goals
- Act in a direct sales capacity for the Top customer, including all general Sales and account management activities
- Develop sales strategies based on NBS Next
- principles inclusive of all EPS products and offerings
Develop sales strategies
- based on NBS Next
- principles
- inclusive of
- all EPS products and offerings
- Plan, organize,
- and
- lead
- balanced sales growth, continued account penetration, and customer satisfaction
- Manage sales pipeline reporting, forecasting and a id in the creation of the
- annual plan for the
Top
- Supervises the performance of direct reports by developing accountabilities,
- establishing
- performance
- objectives , providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to
- Supervise, lead and coach the Technical Support team, providing direction to skilled employees, Supervisor and Key Account resources in line with company and division strategies
- Manage internal and external Service Level Agreements (SLAs), ensuring
- timely
- response times and adherence to scopes of work.
- Oversees key account personnel scheduling to support customer needs, including SME deployment, sales efforts, cross-regional needs, new product introduction and acceleration and support of other functional areas.
Work collaboratively with
- P roduct
- M anagement
- and Growth and Strategy teams
- to ensure free flow of information on market status and customer needs to ensure product strategy reflects true customer needs
- Work collaboratively with operations to ensure that customer requested dates for machines and spare parts are being met by the division
- Drive new product enablement, growth initiatives and liaise as
- a
- contact for business and technical
- concerns
- Own and regularly update the strategic
- a ccount plan backed by opportunities pipeline
Establish and
- maintain
- strong customer relationships with both internal and external customers
- Drive execution of key priorities and customer sales projects/opportunities , including
- process management and CRM reporting
Perform
Other duties
as assigned
Education and Experience Requirements
- BA/BS degree or equivalent.
- 8 + years’ work experience in sales, key account s, or
- relevant
- commercial
- experience
Previous
- work experience in electronics
- /
- industrial applications, capital equipment is a plus
Strong communication
skills and ability to collaborate with different stakeholders
Proven ability to drive the sales process from plan to close
Excellent mentoring
- and people management skills
- Proven skills in customer interactions with
- profound
- sense of urgency and ownership based on dedication and drive to deliver on commitments.
Self-motivated and self-directed
Preferred Skills and Abilities
- Ability to interact effectively at all levels of an organization with maturity and soft communication skills
- Strong commercial instincts, negotiating skills,
- sales planning,
- reality-based opportunity assessment
Must
- demonstrate
- adaptability, energy/commitment, problem solving, perspective, process
- management
- and communication
- Experience working with cross-functional teams in different geographic locations
- A bility to motivate
- a
- team
- Able to analyze data and sales statistics and translate results into better solutions
Working Conditions and Physical Demands
Office environment
- .
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
- requirements
- listed
- above
- are
- representative
- of
- the
- knowledge,
- skill,
- and/or
- ability
- required .
Reasonable
- accommodation
- may
- be
- made
- to
- enable
- individuals
- with
- disabilities to
- perform
- the
- essential
- functions.
Travel Required
Estimated
40 -50 %
#LI-CL1
Interested?
If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.
About Nordson Measurement & Control
Nordson Measurement & Control designs, develops and produces a wide range of process measurement and control instrumentation for a broad scope of manufacturing industries. By joining our team today, you will help us bring innovative ideas to life. Nordson Measurement & Control is a global team that works to create intelligent solutions that help our customers improve their manufacturing process, produce better products and become even more competitive. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Measurement & Control. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.