About the role
Description
North Cascades Institute (NCI) seeks a qualified, safety-minded individual to serve as the Overnight Incident Commander (OIC) at the Environmental Learning Center (ELC) in the heart of the North Cascades. The OIC is a key member of our risk management team, is responsible for after-hours operations, responding to guest and staff needs, and overnight incident response. This position requires strong judgement, clear communication, and the ability to remain calm, professional, and responsive in a remote environment setting.
WHAT YOU'LL DO
While on duty, the OIC serves as the primary point of contact for after-hours needs; ranging from room lockouts and building concerns to medical or safety emergencies. The OIC collaborates closely with Daytime Incident Commanders, program staff, and the on-site director to ensure a consistent, coordinated approach to guest experience, safety, and campus operations.
WHAT WE'RE LOOKING FOR
- Ability to communicate kindly, clearly, and effectively through email, in person, and over the phone.
- Excellent customer service, situational awareness, and problem-solving skills.
- Ability to work respectfully with people from diverse backgrounds, cultures, identities and ages.
- Experience with emergency response, incident command, or risk management systems.
- A passion for working in a unique outdoor setting is a plus.
- Required Wilderness First Responder Certification – Current or ability to gain certification prior to start.
LIVING & WORKING AT DIABLO LAKE
- Housing is provided at a minimal cost.
- Due to the remote location, having your own vehicle is required
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- Enjoy the opportunity to spend a season in the spectacular North Cascades.
SEASONAL OPPORTUNITY WITH MULTIPLE SEASON EXTENSIONS AVAILABLE
- Come for one season or stay for multiple seasons
- . Whether you're looking for a unique seasonal experience or a longer-term opportunity, we'd love to have you join our team.
- North Cascades Institute is an Equal Opportunity Employer.
- We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other characteristic protected by law.