About the role
Salary: £28392.00 to £31157.00
Several vacancies have arisen for Support Centre Advisors within the North West Ambulance Service Support Centre, based at Salkeld Hall, Carlisle.
This varied role also entails managing incoming telephone calls in relation to staffing issues, vehicle breakdowns, communication equipment faults and patient pathway referrals. Applications are welcomed from individuals who possess a professional telephone manner, the ability to exercise initiative, along with the ability to deal with callers in a sensitive and compassionate manner. The ability to input accurate information whilst on the phone is also essential. Full training will be provided to successful applicants. You will be required to work rotating shifts providing cover 24 hours a day,
Please ensure that you have read and understood the job description and person specification before applying.