Front Desk Receptionist- Arrowhead

Why Join Us?

• At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.
• We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!
• Job Description: The

Front Desk Receptionist

provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.

Primary

D uties &

R esponsibilities:

• To create a positive and professional first impression
• of
• the practice and to show the patients a “we care” attitude.
• Schedule appointments and assist with
• scheduling
• any additional testing directed by the physician.
• Ensure all required patient paperwork is compiled for that day’s appointments.
• Collect co-pays and past balances at
• check-in and enter
• them into the batch for the day in Practice Management.
• Reviews for completeness and accuracy and then
• enters
• required patient demographics and clinical information into Practice Management and EHR.
• Scan the patient’s driver’s license and insurance card(s) front and back into

Ntierprise

• .
• Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management.
• Reconcile payment batches at the end of every day and turn them
• in to
• the Site Manager.
• Schedule follow-up procedures and coordinate any local ASC cases.
• Assist patients with the completion of the Phreesia registration system.

As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region
.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications

• Minimum High School Diploma or GED required.
• Minimum of two (2) years of front office experience, preferably in a medical setting.
• 1 - 2 years of customer service .

Knowledge, Competencies & Skills

Excellent customer service

.

Attention to detail and willingness to learn
.

Proficient knowledge of medical terminology ,

ICD-9, and CPT-4 Codes.

Strong communication skills, both verbal & written
.

Proficient computer software and database skills.

Comfortable working in a fast-paced environment
.

Very comfortable asking probing questions to patients
.

Must demonstrate a caring, compassionate, and patient attitude
.

Maintain HIPAA compliance

• .
• Multitasking and proactive problem-solving.
• Ability to type 40 Words Per Minute.

Travel

Ability to travel to other sites as necessary.

Job Type

Full-Time

• Actual compensation offered to candidates is based on work experience, education, skill level,
• and geographic location. Compensation may vary depending on the state or region in which the
• position is
• located ,
• in accordance with
• applicable laws.

This position has no

• close
• date. Applications will be accepted until an offer has been extended
• and accepted.

Equal Opportunity Employer

• Our Practice is an equal opportunity employer. We do not
• discriminate
• on the basis of
• race, color, religion, age, sex, national origin, disability, veteran
• status, or sexual orientation.
• The successful candidate(s) for any UUG position will be subject to a pre-employment
• background check.