About the role
Pay: $75,000.00 to $103,000.00 per hour
Description
General Manager
We are looking for Experienced Restaurant General Managers that believe in treating our Guests with first-class service and incredible hospitality! The Pacific Catch, Inc. family strives to attract, nurture, and retain exceptional individuals who embrace and live out the company’s Core Values, Hospitality Standards, and Team Member Standards in all their work activities and interactions with Guests and fellow Team Members.
We strongly believe that the success of our restaurants and brand is a direct result of the quality and dedication of our people, and we are committed to offering an extraordinary opportunity for personal and professional growth, and a fun and inclusive work environment.
REPORTS TO
Regional Manager
SCHEDULE
This is a full-time, exempt position requiring the necessary time commitment to fulfill job responsibilities
Work hours may vary based on business needs. Managers will be expected to work evenings and weekends regularly.
RESPONSIBILITIES
Effectively manage a Pacific Catch restaurant and its team members within the policies and guidelines of the company while exemplifying our Core Values each day
Provide direction, leadership and mentoring to all FOH and BOH team members every shift
Ensure fast, accurate service, and positive and polite guest relations
Be the face of Pacific Catch: engaged with the community, introducing our food, inviting the guests in, and ensuring a memorable hospitality experience
Ensuring that entire facility and service area is full/clean/abundant during service
Handle guest complaints/concerns with empathy, professionalism, and prompt attention
Completion of daily, weekly, and monthly operational, administrative, and HR-related duties
Review and understand P&L statements, always looking for opportunities to improve sales or manage costs
COMPENSATION
$75,000 - $103,000 per year
Requirements
SKILLS AND KEY ATTRIBUTES
Strong leadership, hospitality, and people management skills
Ability to communicate effectively with higher leadership, team members, and guests
Advanced knowledge of food, ingredients, wine, and spirits
Computer skills in Excel, Toast POS, Open Table, Google Mail, and calendars
Personal and emotional stability; must serve as strong and positive role model
Open to a possible transfer to another Pacific Catch location in the future (Throughout the San Francisco Bay Area)
Passionate about protecting our oceans and environment
EDUCATION/EXPERIENCE
5+ years hospitality experience including at least 3 years of experience in management
You’ve managed other successful, high-volume restaurants or perhaps in an innovative chain
You possess a proven track record of effectively and empathetically training, mentoring, and managing hourly employees
You are experienced in professional and prompt business correspondence
You have received positive and raving reviews from both former employers and people you’ve managed
Degree in Hospitality, Business, Marketing, or Communication is a plus
PHYSICAL
Must be able to stand and exert well-paced mobility for periods of up to 5 hours in length
Must be able to reach, bend, stoop and frequently lift up to 25 pounds.