About the role
Description
URGENTLY HIRING: Service Foreman / Lead Diesel Technician Kenworth of Cincinnati | Cincinnati, OH Immediate Leadership Opportunity Available! Are you an experienced diesel technician ready to take the next step in your career? Kenworth of Cincinnati is seeking a Service Foreman/Lead Technician to lead a team of skilled technicians, drive shop productivity, and ensure high-quality repairs that keep our customers on the road. This is a hands-on leadership role for someone who thrives in a fast-paced environment, enjoys mentoring technicians, and has a strong background in heavy-duty truck repair. Why Join Palmer Trucks? Competitive Pay Based on Experience Leadership Development Opportunities Paid Training & Career Advancement Comprehensive Medical, Dental & Vision Insurance 401(k) with Company Match Paid Vacation & Holidays Company-Paid Life Insurance & Short-Term Disability Stable, Family-Owned Company Since 1965 Clean, Professional Work Environment What You'll Do As a Service Foreman, you'll play a critical role in the daily operation of our service department by leading technicians, coordinating workflow, and ensuring repairs are completed safely, efficiently, and correctly. Requirements
Key Responsibilities
Plan, assign, and prioritize repair orders for technicians
Monitor shop workflow to maximize productivity and minimize downtime
Assist technicians with diagnostics and complex repairs
Communicate repair status, delays, and additional service needs to Service Advisors
Ensure high-quality workmanship and reduce repeat repairs
Coach, mentor, and develop technicians and shop personnel
Support technician training and professional development programs
Maintain shop equipment, tools, and supply inventory
Ensure adherence to safety standards, company policies, and maintenance schedules
Stay current on industry technology, repair procedures, and best practices
Assist with service writing and warranty administration as needed
Partner with the Service Manager to build a high-performing team
What We're Looking For
Required Qualifications
Previous Heavy-Duty Truck, Diesel, or Bus Repair experience
Leadership, Foreman, Shop Lead, or Senior Technician experience preferred
Strong diagnostic and troubleshooting skills
Basic computer proficiency
Experience with repair order management software
Excellent communication and leadership abilities
Valid driver's license and safe driving record
Preferred Qualifications
Commercial Driver's License (CDL)
Experience leading and coaching technicians
Knowledge of Kenworth, PACCAR, Cummins, or other major diesel platforms
The Ideal Candidate
We're looking for a leader who demonstrates:
Strong decision-making and problem-solving abilities
A commitment to employee development and coaching
Excellent customer service and communication skills
The ability to manage multiple priorities in a fast-paced environment
Accountability, urgency, and follow-through
A team-first mentality focused on achieving results
Physical Requirements
Ability to walk, stand, bend, kneel, and move throughout the shop environment
Ability to occasionally lift and move tools, equipment, and parts
Good visual acuity for inspections and quality control
Ability to work in a repair facility with varying noise levels and conditions
About Palmer Trucks
Palmer Trucks is one of the Midwest's premier Kenworth dealership groups, serving customers throughout Ohio, Indiana, Kentucky, and Illinois. Family-owned and operated since 1965, we've built our reputation by investing in our employees, delivering exceptional customer service, and keeping America's trucking industry moving.
With more than 600 team members across multiple locations, we offer the stability of an established organization and the growth opportunities of a company that continues to expand.
Apply Today!
We're actively interviewing and hiring qualified candidates now.
If you're an experienced technician ready to lead a successful team and advance your career, we want to hear from you.
All inquiries and applications are kept strictly confidential.
Palmer Trucks is an Equal Opportunity Employer.