About the role
Windsor Court Senior Living is
currently seeking a
Community Liaison
to join our team of dedicated professionals who want to make a difference in the lives of our residents, their
families
and our community. We are guided by our CAPLICO Core Values:
Celebration
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Customer Second (Employee First!)
Ownership
If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.
About the Opportunity
Successfully leads the
- r esident
- recruitment process by
- establishing
- and cultivating meaningful relationships with prospects and their families and
- identifies
- individual candidate’s needs. Develops and
- maintains
- productive internal and external marketing strategies including referral sources and community relationships. Maintains occupancy levels, tracks and
- trends
- resident movements, is the
- central point
- of contact for all prospective residents and manages the admission/assessment process in collaboration with the community management team.
Critical Success Factors
Superior communication skills with the ability to effectively communicate in English, both orally and in writing.
Ability to communicate
- a clear vision
- of the
- community
- and its services.
- Dependable and punctual with a professional, competent demeanor.
- Knowledge of the physiology and psychology of
- the older person .
Recognizes
- common signs/symptoms of dementia.
- Demonstrates strong customer service skills and telephone marketing skills.
- Adaptable,
- flexible
- and focused on meeting the needs of prospective residents and their families.
Demonstrate
team and business partner skills.
Preferred Qualifications
- Degree in marketing or human services field preferred.
- Prior experience in marketing to seniors, in sales, senior housing, long-term care insurance, hospitality or
- an appropriate healthcare/personal
- care background preferred.
Proven
- track record
- of marketing/sales results.
- An outgoing personality, superior communication skills and strong customer service orientation
- required .
- Must present a neat, clean appearance and
- demonstrate
- a positive, cheerful attitude.
Must
- possess
- a clean
- driving record and valid
- state issued
- driver’s license.
Local travel
required .
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at
http://www.pennantgroup.com.