About the role
Puget Sound Home Health & Hospice is seeking an experienced full-time
Home Health and Hospice Patient Scheduling Coordinator!
We are looking for someone just as passionate as we are about providing quality patient care.
Benefits offered: $25-$28 an hour, DOE
Full Medical, Dental, and Vision insurance plans
Health concierge services
FSA and HSA accounts
STD, LTD, and other voluntary insurance options
Paid Life and AD&D insurance
401K with match
Paid sick, holiday, and PTO
Employee assistance program
Tuition reimbursement
Company-wide celebrations of your great work & accomplishments
Support for your professional growth and development
Room for advancement
AMAZING teammates & leaders that are supportive, inclusive, and fun!
About the company: We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of
CAPLICO
:
C ustomer Second-Employee First
A ccountability
P assion for Learning
L ove One Another
I ntelligent Risk Taking
C elebration
O wnership
- What do we require of you?
- At least 2 years of home health and/or hospice scheduling experience
- Preference given to those with home health/hospice experience as a scheduler
Experience with Home Care Home Base required
- Can be fully on site or remote!
- Must be detail-oriented and adhere to compliance standards
- Technical aptitude to learn and master agency software
- Demonstrate cooperation & provide excellent customer service to patients & staff
- Ability to multi-task and stay on task in a fast-paced office
- Excellent team-oriented, verbal, and written communication skills
- What does a Home Health Scheduler do?
- Act as primary home health and hospice scheduler for clinical staff
- Ensures optimum staffing solutions by maintaining staff demographics, skill sets, availability, and productivity levels
- Interface with contract, clinical, and office staff with a focus on collaboration and positive working relationships
- Serves as the primary responder to all inbound calls and inquiries
- Provides excellent customer service to patients, referral sources, and community contacts
- Accurately addresses requests for schedule changes, caseload reassignments, recertification of services, new referral scheduling, and all other visit workflow as assigned
- Communicates effectively and professionally regarding coordination of care expectations
- Educates and enforces deadlines, schedule updates, and workflow requirements
- To learn more about Puget Sound Home Health & Hospice, please visit our website at http://pugetsoundhh.com/
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.