About the role
Description
We are seeking a qualified Customer Merchandising Representative to help keep our business running through their skill, team-first approach, and customer service excellence. Customer Merchandising Representative is a key part of the engine that drives our consumer reach. Job duties include:
Serve/support internal and external customers.
Work directly with customers to ensure Plan-O-Gram, Backroom, and Merchandising Standards management is achieved.
Manage daily and weekly merchandising schedule.
Participate in team calls and meetings.
Complete required training and safety sessions.
Manage/utilize organization and selling tools through smart phone.
Microsoft Teams
Email and Calendar – Microsoft Outlook
Maintain close communication with Sales Manager and Customer Sales Representative.
Requirements
Proven customer support experience with knowledge of customer service principles and practices
Strong communication skills
Conflict resolution
Microsoft Outlook skills (Email and Calendar)
Multi-tasking and time management skills
High school degree
Documented and verifiable references/work history
Negative Drug/Alcohol screening results
Good driving record and the ability to obtain a class E driver's license