About the role
Description
The Caregiver/CNA is responsible for providing high-quality, compassionate care and assistance to residents and tenants living in assisted living settings. This includes support with activities of daily living (ADLs), promoting a safe and clean environment, observing and reporting health changes, and working alongside other departments including dietary, housekeeping, and activities. The position serves a diverse client group including but not limited to individuals with Alzheimer’s, dementia, mental illness, physical disabilities, terminal illnesses, and frail elderly populations.
ESSENTIAL JOB FUNCTIONS
Resident Care & Support: Assist residents and tenants with all
Activities of Daily Living (ADLs)
including:
Bathing, grooming, dressing
Toileting and incontinence care
Mobility and transfers
Eating and hydration
- Medication reminders (if trained and delegated)
- Encourage and assist residents in maintaining their independence and dignity.
- Monitor for and promptly report changes in physical, emotional, or mental condition to supervisory staff.
- Review and follow each resident’s/tenant’s
Individualized Service Plan (ISP)
prior to assuming care responsibilities.
Responsible for accurate charting and record keeping.
Housekeeping, Safety & Environment: Support a clean, safe, and home-like environment by:
- Performing light housekeeping duties (e.g., making beds, tidying rooms, laundry, basic cleaning)
- Assisting with disinfecting and sanitation practices in resident areas
- Reporting safety hazards and maintenance concerns immediately
- Follow infection control and standard precaution procedures.
- Support to Other Departments: Assist the
- Dietary Department with: Meal setup, service, and clean-up
- Encouraging fluid and nutritional intake
Support the
- Activities Department by: Encouraging and escorting residents to activities
- Assisting with activity setup and resident engagement
- Partner with all departments to ensure smooth operations and resident satisfaction.
- Training & Mentorship: Serve as a mentor and trainer to new caregiving staff, demonstrating tasks and best practices.
- Coach and support new hires during onboarding to promote confidence, competence, and team cohesion.
- Communicate clearly with supervisors regarding trainee progress and development needs.
- Confidentiality & Compliance: Maintain resident privacy and confidentiality at all times in compliance with
- HIPAA regulations and company policies.
- Access resident information only as needed to provide care or complete job responsibilities.
- Report any suspected confidentiality or privacy breaches to your supervisor immediately.
- Other Responsibilities: Attend mandatory meetings and ongoing in-service opportunities. Annual requirements for continuing education must be met in accordance with DHS regulations.
- Actively promotes a healthy approach by communicating, interacting, and working cooperatively to meet resident/tenants needs; respond promptly and positively to requests for assistance.
- Platinum Communities expects all employees to present themselves in a neat, clean, and professional manner.
- Follow proper protocol during emergency situations.
- Support a dignified, respectful, and caring atmosphere with residents/tenants, families, visitors, and fellow employees.
- Perform all other duties as assigned.
Requirements
- Must be 16 years or older.
- High School Diploma or GED preferred.
- Certified Nursing Assistant (CNA) certification preferred but not required.
- Completion of required CBRF core trainings:
o Standard Precautions o Fire Safety o First Aid/Choking o Resident Rights
- Experience working with older adults or persons with disabilities strongly preferred.
- Compassionate, dependable, and team-oriented attitude.