About the role
Woodward PA, located in the rolling hills of central Pennsylvania, is a world-class action sports destination and camp. Our employee experience and culture are derived from our main product: FUN. We work, progress, and play in a world of innovative environments. If this sounds like what you are looking for, we'd love to hear from you! JOB SUMMARY
The housekeeper executes and oversees all housekeeping operations across the entire campus. They are responsible for maintaining healthy, clean, and sanitized housing/restroom facilities for campers, staff, and guests. The Housekeeper is responsible for all cleaning duties, conducting routine audits, and maintaining adequate inventory levels of all supplies and equipment.
WHAT'S IN IT FOR YOU?
$14.00 per hour
Access to our world-class facilities. You will work and play in the same innovative environments as professional and Olympic athletes.
Discounts on food, retail and gear.
Career Development and growth opportunities here and at our facilities across the globe.
A connection with people who share the same passions and embrace each other’s unique and individual styles.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure housekeeping services are executed to the highest standards of quality, cleanliness, and guest experience
Implement high quality cleaning and sanitation across the entire Woodward campus
Respond promptly to requests from guests and other departments
Identify and report preventative, or other, maintenance issues in public areas or guest rooms
Upkeep camper cabins and guest lodging areas
Properly store chemicals, solvents, and flammable materials
Ensure adherence to quality expectations and standards
Execute routine and intermittent cleaning and sanitation for all restrooms and housing facilities
Provide housekeeping duties including changing sheets, changing, and arranging towels, restocking toilet supplies, vacuuming, dusting, and rearranging guest lodging areas
Assist in Laundry facilities with housing laundry and camper laundry
Clean, disinfect and store all equipment at the end of the shift
Visually inspect tools, equipment, or machines (e.g., to identify defects)
Welcome and acknowledge all guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation
Assist in maintaining an organized and safe and clean environment for guests and staff
Assist in maintaining Woodward safety logs, operational sheets, schedules, and incident logs
Lead by example to guests and co-workers, creating positive and inspiring environment
Ensure uniform and personal appearance are clean and professional
Work in a team environment
Understand Woodward's policy on work shifts, guest possessions, and privacy issues
Follow all company safety and security policies and procedures
Other duties as assigned
KEY SKILLS AND COMPETENCIES
Ability to remain calm under pressure and meet deadlines
Ability to work in a fast-paced environment with moderate supervision, agility, and be able to pivot quickly
Exhibits initiative, responsibility, and accountability
Strong attention to detail
Comfortable handling confidential information
Successful working in both an independent and team environment
Be punctual and prepared to greet and serve guests in a cordial, professional manner with a smile and positive attitude
Staff should dress neatly, modestly, in a professional manner, appropriate for the daily duties, and in compliance for health and safety standards
Ability to develop strong relationships with diverse groups of people
Comfortability in interacting with kids aged 7-17, as well as adults and families
Ability to collaborate well across functions and departments, to work as part of a team
Ability to project manage and prioritize multiple tasks at the same time
Strong interpersonal skills. Able to interact effectively with individuals at all levels of the organization.
Is creative. Can conceptualize ideas. Can think "outside the box". Has the ability to implement ideas.
QUALIFICATIONS
Required Qualifications
Proven ability to collaborate well across functions and departments, to work as part of a team.
Customer Service experience
Provide work related references upon request
Employment in this position is contingent upon successful completion of all pre-hire background checks, including criminal history clearance through the Pennsylvania State Police (PATCH), child abuse clearance through the Department of Public Welfare, Motor Vehicle Record if required by position
and federal background screening via FBI fingerprinting
Preferred Qualifications
Experience in housekeeping, hotel, or cleaning operations preferred
High school degree or equivalent preferred
Experience working in a camp environment preferred
PRE-REQUISITES
Must have or be able to obtain the following prior to starting work:
- Woodward will supply information to assist you in obtaining these if needed.
- Mandated Reporter Training Certificate Safesport Training Certificate
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Physical Capabilities: bend, twist, push, pull, stand, lift 50 lbs.
Must be comfortable working in an outdoor and indoor all-season environment.
Adhere to all workplace safety practices, expectations, and guidelines.
Primary on-site work location: Woodward, PA
You make us Woodward.
We are a welcoming community that celebrates individual stories, backgrounds, experiences, and identities where we all have "different" in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness, creativity, and different points of view. Even if you don't think you meet all the qualifications listed for a job, we'd love to hear from you.
If you need assistance with your application, please reach out to hr@woodwardcamp.com