About the role
Description
Now Hiring: Full-Time Front Desk Guest Ambassador
Location:
JOI | Jacksonville Beach, FL
Schedule:
Full-Time | 7:00 AM - 7:00 PM |3 days per week (days to be determined based on business needs)
Join Our Growing Team at Precision Imaging Centers
Precision Imaging Centers is expanding across Northeast Florida, and we are excited to welcome a
Full-Time Front Desk Guest Ambassador
to our Gate Parkway location.
We are looking for a friendly, professional, and service-oriented individual who enjoys creating exceptional experiences for patients and visitors.
Restaurant, hospitality, or customer service experience is strongly preferred!
Position Overview
As a Guest Ambassador, you will be the first point of contact for our patients, helping create a welcoming and positive experience from the moment they walk through the door.
This role combines front desk responsibilities, patient support, and service excellence. The ideal candidate has strong communication skills, enjoys helping others, and is comfortable explaining healthcare information to patients in a clear and approachable way.
Essential Job Functions
Greet patients and guests warmly while providing exceptional customer service (35%)
Answer patient questions and provide information regarding procedures and wait times (35%)
Manage patient registration and direct guests appropriately (10%)
Promote and educate patients about available services (5%)
Stock refreshments and encourage satisfied patients to leave reviews (5%)
Maintain a clean and welcoming waiting area (10%)
Additional Responsibilities
Participate in marketing-related initiatives and community outreach when applicable
Assist with compiling reports and supporting front desk operations
Perform other duties as assigned
Requirements
Education
Bachelor's degree preferred
Experience
Previous experience in customer service, hospitality, restaurant service, front desk, or patient-facing roles preferred
Skills
Excellent verbal and written communication skills
Ability to clearly explain information to patients
Strong organizational and multitasking abilities
Positive, professional, and team-oriented attitude
Physical Requirements
Ability to stand or sit for extended periods
Ability to occasionally lift up to 25 lbs
Benefits Package
Full-time employees are eligible for a comprehensive benefits package, including:
Medical, dental, and vision insurance
Company paid life insurance
Paid time off (PTO) and paid holidays
401(k) retirement plan
Short and long term disability insurance
Employee Assistance Program (EAP)
Opportunities for professional growth and advancement
Why Join Precision Imaging Centers?
Competitive pay
Monday–Friday schedule with evenings free after 10:00 PM and weekends off
Bonus opportunities based on patient reviews
A supportive, patient-centered work environment
Career growth within a rapidly expanding organization
If you're passionate about delivering exceptional customer service and want to make a meaningful impact on every patient's experience, we'd love to hear from you.
We are proud to be a Great Place to Work® Certified!
Precision Imaging Centers
Exceptional Clarity. Superior Care.
Requirements
Requirements Education Bachelor's degree preferred Experience Previous experience in customer service, hospitality, restaurant service, front desk, or patient-facing roles preferred Skills Excellent verbal and written communication skills Ability to clearly explain information to patients Strong organizational and multitasking abilities Positive, professional, and team-oriented attitude