About the role
Description
If you are looking for a place where you can make a difference in the life of a child, Project Harmony is looking for you. We are seeking an experienced and committed HR Manager to join our dynamic and innovative organization. The Human Resources Operations & Compliance Manager serves as a key HR leader responsible for overseeing Project Harmony’s core human resources operations and compliance functions. This position provides leadership and oversight for employment law and policy compliance, employee relations, workplace investigations, HRIS and data integrity, payroll operations, audits, and leave and accommodation administration. The Manager partners with the Chief Operating Officer, HR team, and organizational leaders to ensure HR practices are consistent, compliant, efficient, and aligned with Project Harmony’s values, strategic plan, mission, and applicable legal and regulatory requirements.
Who We Are
Project Harmony exists to provide effective, immediate and sensitive support to child abuse victims and their non-offending family members. Project Harmony is committed to a vision with a focus on one goal: ending the cycle of child abuse and neglect. Project Harmony is one of the largest Child Advocacy Centers in the nation.
At Project Harmony, we don’t just accept difference – we celebrate it, we support it and we thrive on it for the benefit of our employees, our clients and our community. Project Harmony is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Our Values
Project Harmony and all employees are committed to creating a culture that is focused on:
Diversity and Inclusion:
Respect and embrace diversity and inclusion of all
Strategic Innovation:
Lead the field in response to the evolving needs of children and families
Quality Service:
Ensure consistent, high-quality service with impactful results, to our families, our partner agencies, the community, and each other
Collaborative Relationships:
Build trusted relationships by leading with honesty, integrity, vulnerability, and humility
Essential Duties and Responsibilities
Ensures legal compliance with federal, state, and local employment laws and regulations and maintains practices that are compliant with applicable requirements
Develops, implements, maintains, and regularly reviews HR policies, procedures, and practices in alignment with legal requirements and organizational needs
Leads employee relations matters, disciplinary and corrective actions, conflict resolution, and workplace investigations with a high level of confidentiality and professionalism
Analyzes HR record systems, reports, metrics, and workforce data to support decision-making, compliance, and continuous improvement
Ensures accurate HR data management, reporting, recordkeeping, and compliance with HR policies and regulations
Manages and maintains data integrity within the HRIS and across other HR platforms
Partners with the Chief Operating Officer to oversee payroll operations, controls, audits, reconciliations, surveys, and issue resolution
Monitors and oversees administration of leave and accommodation processes under FMLA, ADA/ADAA, STD/LTD, workers’ compensation, and return-to-work requirements
Leads and supports HR and organizational audits; identifies areas of risk or process improvement and coordinates corrective actions as appropriate
Partners with organizational leaders to interpret and consistently apply HR policies, address employee concerns, and navigate complex employment matters
Evaluates HR systems, workflows, procedures, and internal controls and recommends improvements to increase efficiency, accuracy, consistency, and compliance
Collaborates with HR team and other organizational functions to ensure HR processes and procedures are consistent, effective, and efficient for the organization
Ensure culturally competent services are provided to all families we serve without regard to race, ethnicity, religion, socioeconomic status, disability, gender or sexual orientation
Other duties as assigned
Requirements
Qualifications
Education
Bachelor’s degree required in human resources, business administration, public administration, or related field
Human Resources certification (SPHR, PHR, SHRM-SCP, SHRM-CP, etc.) preferred
Experience and Training
7+ years of progressive Human Resources experience, including responsibility for HR operations, compliance, employee relations, HRIS, payroll, and leave administration
Demonstrated experience handling employee relations matters, workplace investigations, corrective actions, and employment policy interpretation
Training and experience in HRIS/HRMS, including records management, reporting, payroll, time and labor, and related HR technology
Experience supporting HR, payroll, compliance, or regulatory audits and maintaining effective internal controls
Experience with nonprofit agencies a plus
Knowledge/Skills/Abilities
Advanced knowledge of multiple human resource disciplines, including employment law and compliance, employee relations, ADA, leave administration, payroll, HRIS, performance management, and time and labor
Advanced knowledge of federal, state, and local employment laws and regulations and the ability to translate requirements into practical HR policies and practices
Demonstrated skill in employee relations, workplace investigations, conflict resolution, corrective action, and policy administration
Strong HRIS and data management capabilities, including maintaining data integrity, analyzing HR information, developing reports, and identifying trends or discrepancies
Excellent interpersonal, negotiation, and conflict resolution skills
Strong organizational, time management, analytical, and administrative skills
Excellent communication skills (written, verbal and active listening)
Ability to work in a fast-paced and team-oriented environment
Ability to manage multiple projects simultaneously and effectively meet deadlines
Strong knowledge and use of Microsoft Office products (e.g., Word, Excel, Outlook, PowerPoint, etc.) as well as SharePoint
Self-starter with ability to set priorities and work independently
Strong problem-solving, judgment, and decision-making skills
Must demonstrate a high level of professionalism, confidence, discretion, and work ethic
Must respect and maintain confidentiality
Other
Must be willing to work flexible hours
Must submit to a thorough criminal history background check
Must have access to a vehicle, possess a valid driver’s license and proof of insurance
Position may involve some travel, primarily within the state
The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this job. They are not an exhaustive list of all duties and responsibilities associated with it.