About the role
Description
Propio Language Services
is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication,
Propio
could be the ideal place for you.
Propio’s Summer Internship Program is an experience that offers students the opportunity to engage in real-world client work while receiving mentorship from industry-leading professionals. As an intern, you’ll make meaningful contributions from day one because we believe
you
are the future of our business.
Program Benefits:
Onsite experience that promotes hands-on learning, team engagement, and a deeper understanding of our company culture
Competitive hourly pay
One-on-one mentorship with experienced professionals
Ongoing learning and development
Networking opportunities and social events with peers and professionals
Potential for full-time employment upon graduation
Position Overview
We are seeking a motivated and ambitious
Implementation Intern
to join our team. This position provides hands-on experience in various client service functions including implementation, client administration, client success, and client growth. In this role, you will gain exposure to the full client lifecycle and contribute to meaningful projects in a fast-paced environment.
Responsibilities:
Assist the Implementation team in day-to-day operations to support client needs and ensure satisfaction
Support the implementation and onboarding process for new clients through material preparation, account setup, and documentation
Potentially visit local client sites to assist with client onboarding
Participate in client meetings or calls, taking notes and following up on action items
Help draft client communications such as follow-up emails, check-ins, and feedback surveys
Collaborate with internal teams to relay client feedback and troubleshoot issues
Maintain and update client records in CRM or other tracking tools
Conduct research to understand client industries and provide insights to improve the client experience
Contribute to internal projects that enhance the overall Implementation strategy
Requirements
Qualifications:
Currently pursuing a degree in Business Administration or Business Management, Marketing, Communications, or a related field
Minimum of a 3.0 GPA strongly preferred
Active involvement in campus, community, or other volunteer activities and/or organizations preferred
Strong written and verbal communication skills
High level of confidentiality and professionalism
Excellent attention to detail and organizational skills
Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Interest in learning and contributing to a variety of Client Implementation functions
Prior internship or office experience a plus, but not required
Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status
What you’ll Gain
Exposure to real-world B2B client services and systems
Experience working with cross-functional teams
Mentorship and support from industry leading client service professionals
Opportunities to make meaningful contributions to organizational projects
A stronger understanding of career paths within client services