Maintenance Technician

Compensation: $50,432.77 to $58,041.40 USD

Maintenance Technician

Company: Protocase Inc.
Department:
Operations / Maintenance
Location:
Wilmington, North Carolina
Work Arrangement:
On-site
Employment Type:
Permanent, Full-Time

Shift

40 hours per week. Occasional after-hours, weekend, and on-call availability required for critical equipment issues.

Level: Intermediate — 2+ years of experience Start Date: ASAP

Compensation: $50,432.77–$58,041.40 USD total annual compensation
, including base salary and performance incentives, depending on experience.

Full Transparency: We Work a Little Differently Around Here.

This isn't just another job where you punch in and punch out. We come to work every day because we strive to earn a living in a meaningful way.

At Protocase, your ideas don't just matter—they help shape our future. We value collaboration, problem-solving, and people who are willing to speak up when they see a better way.

Learn more about how we work: workdifferently.info

About Us

• Protocase combines advanced manufacturing and technology to provide custom manufacturing solutions for engineers, designers, researchers, and innovators around the world.
• Our team of more than 400 employees supports over 16,000 customers globally, helping bring complex ideas and products to life with speed, flexibility, and quality.
• We work with customers ranging from growing businesses and research organizations to some of the world's most recognized technology, aerospace, education, and engineering organizations.

About the Role

• We're looking for a hands-on Maintenance Technician to help keep our Wilmington manufacturing operations running safely, reliably, and efficiently.
• You'll work closely with our Operations, Production, and Maintenance teams to perform preventative maintenance, troubleshoot equipment problems, complete repairs, and help minimize production downtime.
• This is a hands-on role where you'll need to think on your feet, respond to equipment issues, and work through problems in a fast-paced manufacturing environment.

What You'll Do

• Perform preventative maintenance on machinery and equipment.
• Troubleshoot equipment malfunctions and complete repairs.
• Respond to critical equipment issues to minimize production downtime.
• Maintain accurate maintenance records and equipment status information.
• Source repair parts and coordinate with external vendors when needed.
• Communicate equipment status and repair progress with Production and management.
• Work with Production and Maintenance teams to identify and resolve equipment issues.
• Support improvements that increase equipment reliability and performance.
• Participate in after-hours, weekend, and on-call coverage when required.

What You Need

Don't meet every qualification?

• If you have a background in equipment maintenance, troubleshooting, and hands-on technical work, we'd still love to hear from you.
• 2 or more years of experience in equipment maintenance, troubleshooting, or a similar hands-on technical role.
• Experience troubleshooting and repairing equipment in a manufacturing or industrial environment.
• Solid understanding of instrumentation, electronics, and automation.
• Ability to perform preventative maintenance and diagnose equipment problems.
• Ability to maintain accurate maintenance records.
• Strong problem-solving and troubleshooting skills.
• Ability to communicate effectively and work well with Production, Maintenance, and management teams.
• Ability to lift up to 50 lbs (23 kg) .
• Ability to work on-site in Wilmington, NC.
• Ability to participate in after-hours and on-call coverage, including weekends, when required.

What Would Be Considered an Asset

• Diploma or certificate in a relevant technical or skilled-trades field.
• Completed apprenticeship or relevant trades training.
• Experience in a manufacturing, sheet metal, or production environment.
• Experience with maintenance tracking or computerized maintenance systems.

About You

• You're hands-on, dependable, and enjoy figuring out why something isn't working.
• You take ownership, stay calm when equipment goes down, communicate clearly, and look for practical ways to get things running again.
• You don't need to know every machine on day one—you do need to be curious, mechanically inclined, and willing to learn.

Why Us?

At Protocase, your work has a direct impact on keeping our manufacturing operation moving. We value people who take ownership, solve problems, share ideas, and work together to make things better.

🏆 Training & Growth:

Leadership training, skills development opportunities, regular coaching, and clear pathways for career growth.

👩‍⚕️
Comprehensive Health Care:
Medical, Dental, Life Insurance, and Group Insurance available after two months of full-time employment.

🏖️
Vacation:
Start with two weeks of paid vacation, increasing to three weeks after three years and four weeks after five years.

🏡
Community Discounts:
Access exclusive deals at local businesses.

🏋️
Wellness Support:
Participate in wellness events and enjoy access to a gym membership.

🎉
Social Events:
As our Wilmington branch continues to grow, enjoy team lunches, seasonal parties, and social events with your coworkers.

🌊
Wilmington Lifestyle:
Embrace coastal living with stunning beaches, rich culture, historic charm, and a thriving innovation scene.