About the role
Description
Elevate your career as a Multisite Operations Practice Leader!
Our growing ophthalmology group is seeking a results-oriented Practice Manager to oversee daily operations and execute our strategic vision across multiple locations. If you are a high-energy leader with a passion for clinical excellence and team development, we want to hear from you. Join us in shaping the future of eye care in Prince George and Montgomery counties.
Key Responsibilities & Leadership:
Operational Excellence:
Oversee daily practice operations, ensuring efficient workflows and strict adherence to healthcare regulations.
Team Leadership & Development:
Manage staff schedules, resolve interpersonal issues, and foster a positive, high-performance culture.
Patient Advocacy:
Serve as the primary point of contact for patient inquiries, ensuring every patient receives a resolution that exceeds expectations.
Strategic Implementation:
Partner with the Operations Team and Medical Director to develop and execute business plans that drive growth. Budget management.
Resource Management:
Monitor equipment needs, manage procurement, and oversee IT/EMR system health.
Compliance & Quality Assurance:
Maintain rigorous standards for regulatory compliance and clinical quality assurance.
Interdepartmental Collaboration:
Act as a liaison between Marketing, HR, Billing to ensure seamless company-wide processes. Oversee and manage multi-site physician schedules and relationships.
Candidate Profile & Qualifications:
Experience:
Minimum of 1 year in healthcare management or a comparable leadership role, multi practice management strongly preferred.
Education:
4-year degree from an accredited university required.
Technology:
Proficiency in Windows-based office technologies and EMR systems (experience with Nextech is a significant advantage).
Soft Skills:
Exceptional communication, problem-solving abilities, and a talent for building cross-functional relationships.
Great to have:
Master’s degree in Healthcare Administration, Business, or a related field.
Proven track record in multi-site clinical management.
Experience managing an ASC
We
Care:
We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect. We
Collaborate:
We work together with patients, seeking diverse input to share and grow innovative ideas. We
Elevate:
Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.
Refocus is an equal opportunity employer and we value diversity.