Senior Property Manager - Magnus

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. J ob Description: Summary

The Senior Property Manager holds accountability for the financial and operational performance of a large or complex residential asset, or for a portfolio of communities, on behalf of TRG Management and its ownership partners. The role preserves and grows the value of the owner’s asset through disciplined expense control, revenue optimization, and capital stewardship; delivers a superior resident experience; and builds, leads, and develops a high-performing on-site team.

This position is distinguished from the Property Manager role by the scale and complexity of the assets under management, the depth of experience required, and the degree of independent judgment and financial authority exercised. The Senior Property Manager operates with limited day-to-day direction, is expected to diagnose and resolve performance issues before

escalation, and

serves as a resource and mentor to Property Managers across the region.

Essential Duties and Responsibilities

• The duties listed below are representative of the position. Other duties may be assigned. Reasonable
• accommodations
• may be made to enable individuals with disabilities to perform the essential functions.

Financial Performance and Asset Stewardship

• Owns the Annual Operating Budget for the assigned asset or portfolio — leads its preparation, defends the assumptions to ownership, and manages performance against it throughout the year.
• Reviews monthly financial statements, identifies and explains variances to budget, and implements corrective action plans without waiting for direction.
• Approves expenditures within delegated authority; evaluates and negotiates vendor and service contracts to control cost while protecting quality and the physical asset.
• Directs bookkeeping and accounting functions, including receipts, disbursements, mortgage, tax, insurance, and management fee payments.

Develops

• and
• recommends
• capital improvement plans, tracks
• project spend
• against approved budgets, and reports outcomes to ownership.
• Identifies and implements cost-saving measures and ancillary revenue opportunities that contribute to net operating income.

Leasing, Occupancy, and Revenue

Accountable for occupancy, resident retention, delinquency, and effective rent performance against established targets.

Sets and adjusts pricing and concession strategy in coordination with ownership and

Regional

• leadership, using market data and competitive analysis.
• Oversees preparation and execution of lease and rental agreements; ensures collection of rents, deposits, and impounds in accordance with policy and applicable law.
• Directs marketing and lease-up activity, evaluates results, and reallocates effort based on performance.
• Reports on portfolio status, including occupancy rates, traffic and conversion, lease expiration exposure, and renewal pipeline.

Operations and the Physical Asset

• Directs maintenance, upkeep, reconditioning, and alterations of the property consistent with the Annual Operating Budget and the management or lease agreement.
• Conducts regular property inspections, maintains the inventory of building contents and record of property condition, and reports findings to ownership.
• Procures supplies and equipment within budget;
• oversees
• contracted security, maintenance, and groundskeeping services.
• Establishes and enforces emergency preparedness, life-safety, and hurricane readiness procedures for the assigned asset or portfolio.
• Coordinates utility transfers and service arrangements for residents and vacant units.

Team Leadership and Development

Recruits, hires, onboards, and

• retains
• on-site staff in partnership with Human Resources;
• builds bench
• strength and succession depth within the team.
• Sets performance expectations, delivers regular feedback and formal appraisals, and addresses performance and conduct issues promptly and consistently.
• Serves as a mentor and technical resource to Property Managers and Assistant Managers across the region; supports training initiatives as requested by

Regional

leadership.

Fosters a culture of accountability, service, and ethical conduct consistent with TRG Management values.

Compliance, Risk, and Reporting

Ensures compliance with all applicable federal, state, and local requirements, including Fair Housing, and with the requirements of any applicable affordable housing program (for example HUD, Section 8, or Low-Income Housing Tax Credit).

Oversees

• file audits, recertifications, and regulatory reporting for assets subject to affordable housing compliance.
• Manages the eviction process in coordination with legal counsel and ownership, in compliance with court orders and applicable law.
• Maintains complete and accurate records and completes all required administrative reporting on time.

Owner and Client Relations

• Serves as a primary point of contact for ownership on the assigned asset or portfolio; prepares and presents periodic performance reporting.
• Provides support and analysis to ownership relative to financing, acquisition, disposition, or repositioning of the property.
• Escalates material risks, deviations from plan, and reputational issues to

Regional

leadership promptly and with a recommended course of action.

Supervisory Responsibilities

Manages subordinate supervisors who oversee employees in Maintenance and Office functions, including bookkeeping and accounting, and

is

responsible for the overall direction, coordination, and evaluation of those employees. Also directly supervises non-supervisory employees. Where the position carries a portfolio, the Senior Property Manager may provide indirect oversight of on-site Property Managers and their teams.

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable law. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Financial and Business Acumen —

Reads and interprets financial statements with fluency; understands the profit-and-loss implications of operating decisions; connects day-to-day activity to asset value.

Revenue and Asset Performance —

• Analyzes market and competitive conditions; adjusts pricing, marketing, and retention strategy to protect and grow revenue; measures
• results
• and adapts.

Leadership and People Development —

Inspires confidence and effort; delegates with clear expectations and appropriate authority; develops others deliberately and gives recognition for results.

Judgment and Problem Solving —

Diagnoses root causes rather than symptoms; develops and weighs alternatives; decides with incomplete information and remains reasoned under emotional or high-pressure conditions.

Resident Experience —

Responds promptly to resident needs; manages difficult situations with composure; solicits feedback and uses it to improve service delivery.

Communication —

Speaks clearly and persuasively in favorable and unfavorable situations; writes clearly and informatively; listens for understanding and confirms it; presents credibly to ownership.

Compliance and Risk Management —

Knows and applies Fair Housing and applicable program requirements; recognizes exposure early; documents thoroughly; escalates appropriately.

Planning and Execution —

Prioritizes competing demands; sets goals and realistic action