About the role
Responsibilities: Always be marketing and looking for new clients.
Understand the means, methods, codes, and ordinances related to residential & commercial roofing.
Strong problem solving skills and the ability to work within an established system yet retains the intellectual ability to work outside the system when necessary to get timely results.
Communication between our staff, clients, trades and suppliers.
Must be Proactive with regard to issues.
Plan well, schedule effectively, and address problems quickly.
Understand the difference between Urgent and Important.
Committed to doing quality work the first time, every time.
Deadline driven, quality conscious, punctual, and respects other people's time.
Organized and understands the necessity of proper documentation.
Understand and use delegation with appropriate parties.
Duties
- Pre-Contract: Meet clients at their property for an initial consultation.
- Must research home details before meeting.
- Complete a full roof inspection to use later in the process, including measurements, materials count, and about ~50 photos.
- Sign Contractual documents with Very Clear details including materials used, colors selected, appropriate installation timing, etc.
- During & Post Contract: Meet with Project Management to discuss project and details prior to start (if necessary).
- Solve any issue as necessary to successfully complete the project and payments.
Meet with client at the end of each project:
- o Take final photos.
- o Talk with them about their experience.
- o As for 2-3 referrals.