About the role
Description
ABOUT REVELxp
REVELxp is a premier sports hospitality company
. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!
We created REVELxp to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELxp offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.
POSITION SUMMARY
The Operations Manager serves as the primary lead and point of contact for all events for warehouse operations at partner schools and properties in the region. This role reports to the General Manager.
KEY RESPONSIBILITIES
Primary duties include, but are not limited to:
Management
Serve as primary lead for all event execution for partner schools/properties
Recruit, train, supervise and evaluate Operations Coordinator(s) and hourly Installation Crew members
Manage hourly employee performance evaluation process
Develop and implement a daily "closing" procedure
Communicate culture, morale, and job expectations with all direct reports
Coordinate weekly operations meetings to assist with proper scheduling of hourly staff members and to outline operational needs.
Operations
Partner with Operations Coordinator and hourly Installation Crew Members, oversee process including (but not limited to) quality control, inventory availability and maintenance, process management, and equipment transfers
Ensure vehicles are properly equipped to perform specific jobs including loading, unloading and periodic maintenance inspections.
Create and maintain regular maintenance schedule for all equipment within the region
Develop weekly operations schedule while managing 6-week operations plan to ensure events are executed at or below budgeted amount
Schedule and record hourly staff members work time
Lead team during installation of tents, table, chairs, AV and other equipment
Warehouse Management
Inventory/ fleet maintenance
Periodic inventory counts for equipment accuracy
Maintain a well-organized, clean and productive warehouse setting
Organize warehouse safety programs and ensure that all corporate safety protocols are executed
Requirements
MINIMUM QUALIFICATIONS
Bachelor’s degree or equivalent experience
Previous management or supervisory experience
Self-motivation that drives individual results while being a strong team player
Possess a high energy, strong desire to achieve top results with a charismatic, positive “can-do” mindset
Effectively communicate in verbal and written forms
Proven ability to manage and coach various levels of team members
Knowledge of sports and the excitement surrounding in-person events preferred
PHYSICAL REQUIREMENTS
Ability to stand and walk for extended periods of time
Ability to lift and carry items up to 50 pounds
Ability to bend, stoop, and reach
Manual dexterity to handle event materials
Ability to work in varied environmental conditions, including outdoor spaces
Good visual acuity and attention to detail
WORK ENVIRONMENT
Combination of office and on-site event environments
Fast-paced conditions during events
Frequent interaction with clients, vendors, and large groups
Ability to work weekends, evenings, or multi-day work assignments
BENEFITS
Healthcare with HSA and FSA
Retirement plan with 401(k) match
Paid Time Off, Sick Leave, Holidays, Floating holidays and other paid leave
Note: Applicants are considered on a rolling basis.