About the role
Pay: $16.00 to $16.50 per hour
Description
Join the Boot Factory Outlet Team as a Key Holder!
At Boot Factory Outlet, we pride ourselves on delivering exceptional customer service and helping every guest find the perfect pair of boots. We’re looking for an enthusiastic and motivated Key Holder to join our team and help create an outstanding shopping experience in a fast-paced retail environment.
This is an excellent opportunity for someone with retail experience who is ready to take the next step into leadership and grow their career in retail management.
Position Overview
As a Key Holder, you will serve as a vital member of our management support team. You’ll help lead daily store operations, provide exceptional customer service, and assist with opening and closing procedures. This role is ideal for a self-starter who enjoys working with people, thrives in a team environment, and is eager to develop leadership skills.
Our ideal candidate is:
Customer-focused, energetic, and dependable
Comfortable working in a fast-paced retail environment
Interested in growing into future leadership opportunities
Available to work flexible retail hours, including evenings, weekends, and holidays
Key Responsibilities
Support management with daily store operations
Deliver exceptional customer service and create a welcoming environment
Assist with opening and closing procedures, including cash handling and store security
Maintain knowledge of store products, policies, and operational procedures
Help train and support new team members
Keep the sales floor organized, stocked, and visually appealing
Promote teamwork and a positive store culture
Compensation & Perks
Competitive hourly pay
Opportunity to earn an additional $2–$3 per hour through performance-based bonuses
Generous employee discount
Free pair of boots upon hire
Paid parking
Opportunities for advancement and career growth
If you love boots, enjoy connecting with people, and want to be part of a fun and energetic retail team, we’d love to hear from you!
Join Boot Factory Outlet and help create memorable shopping experiences for every customer who walks through our doors
Requirements
Our Best Fit Candidates Would Have: Minimum 1 year of retail or customer service leadership experience preferred
Strong communication and interpersonal skills
Ability to lead by example and support team success
Excellent organizational and time-management skills
High school diploma or GED required
Comfortable wearing western boots while working
Ability to move and handle merchandise weighing up to 60 pounds
Basic knowledge of point-of-sale systems and store technology