Insurance Coordinator

Overview

Join Our Team!

Green Orthodontics is seeking a detail-oriented and patient-focused Administrative Assistant/Insurance Coordinator to join our growing Orthodontic practice in Clarksville, TN. This in-office role is ideal for someone who enjoys helping patients, thrives in a fast-paced environment, and has experience with insurance verification and administrative support. As a key member of our team, you will help create a positive experience for new patients while ensuring insurance and financial processes run smoothly behind the scenes.

What You'll Do

• Verify orthodontic insurance benefits and eligibility
• Process and post insurance payments and checks accurately
• Assist patients with insurance-related questions and coverage information
• Support the new patient experience, including handling incoming new patient calls
• Coordinate closely with the financing department to ensure accurate patient account information
• Maintain accurate patient records and documentation
• Provide administrative support to the clinical and front office teams as needed
• Deliver exceptional customer service and contribute to a welcoming office environment

What We're Looking For

• Experience with insurance verification required, preferably in a dental or orthodontic setting
• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with computer systems and practice management software
• Positive attitude, professionalism, and a team-oriented mindset
• Recent graduates with relevant experience or training are encouraged to apply

Schedule

Full-Time

Tuesday-Friday

Office Hours: 7:45 AM - 5:00 PM

Benefits

• Green Orthodontics offers a comprehensive benefits package, including medical, dental, vision, and life insurance; PTO and paid holidays; 401(k) options; and the opportunity to work with a supportive team dedicated to providing exceptional orthodontic care.
• If you are organized, dependable, and passionate about creating great patient experiences while supporting essential insurance and financial processes, we would love to hear from you!
• INDHRCO01