About the role
Overview
A highly respected private dental office in the Stuart, FL area is seeking an experienced Front Desk/Insurance Coordinator to join our team as a long-term addition to our practice. We are committed to providing exceptional patient care and outstanding customer service, creating a welcoming environment where patients feel comfortable, valued, and well cared for from the moment they walk through our doors.
We're looking for a professional, mature, and dependable team player who takes pride in their work and is passionate about helping patients navigate their dental care experience. The ideal candidate is detail-oriented, proactive, and enjoys building genuine relationships with patients while delivering a high level of service. This individual should be confident discussing insurance benefits, answering account-related questions, and helping patients better understand their treatment and financial responsibilities.
If you are motivated, take initiative, communicate professionally, and enjoy contributing to a positive and supportive team culture, we'd love to hear from you.
Schedule
Full-Time
Monday through Friday
Compensation & Benefits
Pay
$25.00 - $27.00 per hour, based on experience
Benefits Include
Medical, dental, vision, and life insurance
Paid Time Off (PTO)
Paid holidays
401(k) options
Monthly bonus opportunities
Key Responsibilities
- Greet and assist patients with professionalism and exceptional customer service
- Verify dental insurance benefits and eligibility
- Submit and track insurance claims
- Review treatment estimates and explain insurance coverage to patients
- Answer patient questions regarding insurance, billing, and account balances
- Process patient payments and maintain accurate financial records
- Manage collections and outstanding account balances professionally and effectively
- Coordinate patient scheduling and maintain an efficient daily schedule
- Support a positive patient experience while helping ensure smooth office operations
Qualifications
- Previous dental front office experience required
- Strong dental insurance verification experience required
- Dental PPO insurance knowledge required
Collections experience required
Experience with Open Dental preferred
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
Professional, dependable, and self-motivated
- Ability to build rapport with patients and work effectively as part of a team
- If you're an experienced dental professional looking to join a supportive team that values excellence, patient care, and professional growth, we encourage you to apply.
- INDHRCO01