Dispatcher

Dispatcher – Afternoon/Evening Shift
RMA Worldwide Chauffeured Transportation
is seeking a dependable, organized, and customer-focused
Dispatcher
to join our Operations team. We are currently hiring
one Dispatcher
and are open to candidates based in either
Houston or Austin, Texas
.
Schedule
Wednesday – Sunday
2:00 PM – 10:30 PM
Full-Time
What You’ll Do
As a Dispatcher, you will help coordinate daily transportation operations and ensure our chauffeurs and clients receive timely, professional support.
Dispatch and monitor chauffeurs throughout their shifts
Coordinate trip assignments and make adjustments based on operational needs
Monitor trip status and ensure on-time performance
Communicate with chauffeurs regarding schedules, changes, delays, and client needs
Respond quickly and professionally to operational issues
Maintain accurate trip and dispatch information in company systems
Communicate with clients and internal departments when necessary
Assist with last-minute changes, call-outs, and coverage needs
Provide excellent customer service to both clients and chauffeurs
Complete other dispatch and operations duties as assigned
What We’re Looking For
Previous
dispatch, transportation, logistics, or operations experience preferred
Strong computer skills and ability to learn dispatch software
Excellent communication and customer service skills
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving and decision-making skills
Dependable, punctual, and detail-oriented
Comfortable communicating by phone, email, and internal systems
Ability to remain calm and professional when handling time-sensitive situations
Must be available to work the full
Wednesday–Sunday, 2:00 PM–10:30 PM schedule
Why Join RMA?
RMA Worldwide Chauffeured Transportation is a growing transportation company committed to providing exceptional service to our clients while building a strong, professional team.
We offer a competitive compensation and benefits package, paid time off, opportunities for growth, and a fast-paced environment where your work directly impacts daily operations.
RMA Worldwide Chauffeured Transportation is an Equal Opportunity Employer.

About RMA Worldwide Chauffeured Transportation
RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and Washington, DC. We pride ourselves on offering a diverse fleet that includes sedans, SUVs, sprinters, mini-buses, and Motor Coaches, enabling us to provide accurate concierge service by blending seamless technology and logistics across 650 cities worldwide. Embracing the belief that perfection is an ongoing pursuit, we aspire to achieve excellence in every moment, making RMA the premier choice of employer. Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill enhancement. Working at RMA isn't just about providing transportation; it's about embodying our core values and ensuring exceptional service in every city, every time.
VISION STATEMENT:
At RMA Worldwide, Chauffeured Transportation, Every Ride Counts, starts with recognizing that
Every Employee Counts.
We must lead the industry by example, championing a culture of excellence, integrity, and continuous improvement, where
Every Employee Counts
and plays an integral role in our collective success. We are committed to offering our clients an exceptional travel experience, seamlessly integrating technology and logistics to refine our driving force:
Every Ride Counts!