About the role
Pay: $18.00 to $18.00 per hour
Description
Cantigny is a 500-acre estate in Wheaton, Illinois, which encompasses formal gardens, a museum dedicated to the 1st Infantry Division of the U.S. Army, and a 27-hole public golf course. Cantigny welcomes over 400,000 visitors annually to enjoy its educational and recreational amenities and public and private events.
For this winter season, Cantigny is seeking 15 enthusiastic and dependable Winter Program Staff members to join our team and support programming throughout winter. Cantigny will be hosting nightly public events across the estate for visitors. These events will be both indoors and outdoors.
This position offers an excellent opportunity for individuals who are passionate about hospitality, guest experiences, the outdoors, and enjoy working in a beautiful natural setting. Winter Program Staff will play a vital role in ensuring Cantigny remains accessible and safe for visitors during the winter months. This position is part time and will run from November 4th to January 3th.
Requirements
Key Responsibilities
Ensure patron safety and security during McCormick House visit.
Facilitate McCormick House experiences:
Ensure entry and egress doors are properly administered.
Provide proactive McCormick House orientation and facilitate smooth traffic flow within the building.
Ensure security of McCormick House exhibits and displays.
Alert McCormick House manager-on-duty of food and beverage spills.
Provide patrons with basic McCormick House historical information if requested.
Assist McCormick House and Cantigny staff with other duties in, or around the McCormick House.
Qualifications
Customer service experience or desire to learn is strongly preferred
Ability to proficiently use computer systems for guest ticketing, payment processing, and scheduling
Strong verbal communication skills and interest in working directly with guests
Ability to work outdoors in winter weather conditions, which may include walkways that may be wet, slippery, or uneven
Must be able to stand and sit for extended periods of time
Proficiency in languages other than English, particularly Spanish, is a plus
Must be 18 years of age or older at the time of application