About the role
Description
About Us
Village Camp Moab is a premium RV and cabin resort just minutes from Arches and Canyonlands National Parks, with red-rock views and the Colorado River close by. We offer premium RV sites, adventure cabins, and luxury vacation rentals. We are part of the Village Camp family, with sister resorts in Flagstaff, Arizona and Truckee, California. Our guests come here for the adventure of their lives. We want them to leave feeling like they found a second home.
The Honest Truth About This Job
We want to be upfront, because the right person will appreciate it.
In season, this job is a blast.
Spring and fall in Moab are electric. The resort is full, guests are excited, and every day brings something new, from welcoming families heading to Arches to solving problems on the fly to watching the sun set on the canyon walls after a long, rewarding day. It is fast-paced, social, and full of energy.
Out of season, it is quiet. Really quiet.
In the slower months, the resort's pace drops a lot. There are fewer guests, fewer staff, and much less going on. This is when the real work of running a resort happens: deep cleaning, repairs, projects, planning, hiring, and getting ready for the next season. Some people find this stretch peaceful and satisfying. Others find it lonely or boring. Please think honestly about which one you are before applying.
Who We're Looking For
We need a leader who
leads with heart and soul
. Someone who genuinely cares about guests, looks out for their team, and takes pride in this place like it's their own.
We also need someone who is not above any task. On any given day, you might be reviewing a budget in the morning, pulling weeds in the afternoon, and helping turn over a cabin before a late check-in. If you'd rather lead from behind a desk, this isn't your role. If you believe the best leaders roll up their sleeves right alongside their team, we'd love to meet you.
What You'll Do
Lead the Team
Hire, train, schedule, and support front desk, housekeeping, and maintenance staff, including seasonal and workamper team members
Build a positive, respectful, team-first culture where people want to come back season after season
Set the example by working alongside your team, whether that's cleaning, landscaping, or handling guest issues
Take Care of Guests
Be the face of the resort and create warm, memorable experiences
Handle guest concerns with patience, kindness, and good judgment
Build strong relationships with RV site owners and long-term guests
Manage reviews and guest feedback, and use them to improve
Run the Resort
Oversee daily operations, including reservations, check-ins, site assignments, and housekeeping
Keep the grounds, cabins, and RV sites clean, safe, and guest-ready at all times
Roll up your sleeves for hands-on work: weeding, landscaping, cleaning cabins, and light maintenance
Coordinate with vendors and contractors for repairs and larger projects
Enforce resort rules and policies fairly and consistently
Own the Business Side
Manage the budget, control costs, and help drive revenue and occupancy
Track inventory and order supplies
Prepare Owners Statements monthly
Prepare reports for leadership
Use the off-season to plan ahead: projects, staffing, training, and improvements for the next busy season
Requirements
What it takes to succeed:
[2+] years of management experience in hospitality, campgrounds, RV resorts, vacation rentals, or property management
Proven experience leading and motivating a team
A genuine love for serving people and a calm, friendly presence under pressure
Willingness and physical ability to do hands-on work outdoors in all conditions, including Moab summer heat. This includes lifting up to [50] lbs, bending, kneeling, and being on your feet for long periods.
Comfort with reservation software, email, and basic budgeting/spreadsheets
Flexible availability, including weekends, holidays, and peak-season long days
Valid driver's license [and ability to pass a background check]
Basic maintenance or landscaping know-how
Experience in a seasonal or tourism-driven business
Love of the outdoors and the Moab area
Compensation:
$58,500 + 30 annual bonus
Perks & Benefits:
We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you’ll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including:
Medical, Dental, and Vision coverage for you and your dependents
Employer-paid life insurance for peace of mind
A full menu of voluntary coverages — STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans
80 hours of PTO plus 11 paid holidays to recharge and refresh
401(k) with a 3% company match to invest in your future
The chance to be part of an inclusive, supportive community where your contributions matter
Complimentary stay at one of our resorts — enjoy the lifestyle you help create!
Closing
Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.