About the role
Description
Position Summary
- The Triage Nurse serves as a clinical resource for patients, providers, and care teams by assessing patient concerns, coordinating care, and facilitating timely clinical interventions. Working within established protocols and provider direction, the Triage Nurse evaluates patient symptoms and needs, prioritizes care, provides patient education, manages follow-up activities, and assists with care coordination to ensure safe, high-quality patient outcomes.
- This role functions as a critical liaison between patients, providers, caregivers, and external healthcare organizations, supporting continuity of care through effective communication, clinical judgment, and timely response to patient needs.
- Compensation: Starting pay typically falls between
- $30.21 and $38.00 per hour , depending on experience, certifications, clinical competencies, and qualifications. The full pay range for this position is
- $30.21 - $42.29 per hour , providing opportunities for growth and advancement based on performance, tenure, and continued professional development.
- General duties and responsibilities: Reviews patient’s history and documents to make an accurate assessment.
- Completes nursing assessment, identifying, and documenting patient problems.
- Assesses nursing home patient history
- Check insurance with scheduling/patient accounts to where procedure can be done
- Check medications and follow-ups per protocol
Review and obtain Advance Directives
- Obtain copies of medical device cards
- Assigns a triage priority to patients concerns based on available information
- Initiates diagnostic and therapeutic measures as indicated by standing protocols
- Acts as a liaison with patients, family and health professionals
- Coordinates the needs of the patient with supporting departments
- Charts concisely, descriptively to indicate patients progress or lack of progress
- Manages prescription refills per protocol
- Follow direction on Recall system
- Calls for or looks up test results, notifies patients of results in timely manner
Sets up lab appointments
- Provides appropriate patient education as necessary
- Follows protocols for disease process
- Follows up on resources for patient and disease processes. Keeps physician informed
- Address patient phone inquiries – responds in timely manner
- Completes physicians’ orders per protocols
- Schedules testing at outside facilities
- Professional education – maintains knowledge base by attending mandatory and regular in-services
Assists with patient referrals
Demonstrates respect and understanding of confidentiality for patients, staff and others
Other duties as assigned
Guest Relations: Demonstrates courteous and cooperative behavior in work setting; maintains good interpersonal relationships
Actively participates in the Quality Assessment program
Cooperates with other departments for coordinating patient care
Precepts new employees
- Assists in implementing unit changes
- Adapts in changes in assignments and workload as necessitated by staffing changes and patient volumes
- Cooperates with Clinic Supervisor to assure adequate staffing
- Keeps Clinic Supervisor informed of personnel problems
Benefits Information
Rockford Gastroenterology Associates offers a competitive benefits package to eligible employees, which includes:
Medical, dental, and vision insurance
Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
Company-paid life insurance at $50k coverage
Company-paid premiums for Short-term and long-term disability insurance
Voluntary supplemental insurance options
Employee Assistance Program (EAP)
120 hours of Annual Leave for Full-Time hires during years 1-2 and 8 paid holidays
401(k) and Profit Sharing Plan
Professional development and continuing education opportunities, including a tuition reimbursement benefit
No nights or weekends!
Benefits are subject to plan terms, eligibility requirements, and waiting periods. Eligibility generally begins on the first of the month following 60 days of employment for employees regularly scheduled to work 30 or more hours per week.
*Sign-on Bonus Informaiton:
Bonus eligibility for candidates hired as Full-Time only (Part-Time and PRN are ineligible). Bonus paid as 50% at 6 months of continuous employment, and 50% at 1 year of continuous employment.
Requirements
- Qualifications: Graduate of accredited school of nursing
- Current state license to practice as a Registered Nurse or a Licensed Practical Nurse.
- Experience in GI endoscopy preferred.
- Member in GI specialty or other local, state or national professional societies encouraged.
- Organizational skills and attention to detail highly recommended
Good listening skills
Must have good attendance
Maintains Basic Cardiac Life Support certification
- Essential Physical Demands: Position requires full range of motion, frequent, standing, walking and sitting for extended periods of time
- Requires visual and hearing activity
- WORKING CONDITIONS: Exposure to bloodborne pathogens requiring the use of universal precautions and/ or protective equipment.
- Knowledgeable of potential exposure to hazardous materials (i.e., patient body fluids and disinfectant chemicals).