About the role
Salary: £28392.00 to £31157.00
We are seeking a motivated and organisedNewborn Screening Failsafe Officer to join our dedicated screening team.
You will coordinate and monitor failsafe processes across three national newborn screening programmes, ensuring accurate patient records, screening results and appointment information are maintained on local and national systems. By undertaking routine failsafe checks, you will help ensure babies progress safely through screening pathways and that national standards are met.
To provide administrative support to the ANNB Screening Co-Ordinator andNewborn Screening Manager and the wider team when required. To arrange interpreters for pregnant people if necessary To be confident and competent when dealing with distressed families duringtelephone or face to face conversations and ensure resolution of individualconcerns. To be responsible for answering telephone enquiries and referring to othermembers of the Department as appropriate. Prepare and attend multi-disciplinary meetings with the ANNB Co-Ordinator andNewborn Screening Manager as required. To assist in the investigation of complaints or serious incidents of the NewbornScreening Service. To act as the main point of contact in relation to issues/updates/trainingrequirements of all 3 Northgate Failsafe Systems.