About the role
Position Overview
Position:
Field Calibration Specialist
Location:
Regional / Western United States (as needed)
Must reside in assigned territory
Rust Automation & Controls is seeking a highly skilled
Calibration Specialist
to support complex calibration, commissioning, and service activities. This role serves as a technical resource across administrative systems, field execution, customer support, and quality compliance—ensuring efficient job preparation, execution, and closeout for large and complex calibration projects.
Key Objectives
Support accurate and compliant execution of calibration and service work
Improve job readiness, documentation quality, and resource utilization
Provide advanced technical and subject matter expertise to customers and field teams
Uphold calibration standards and quality systems for Rust Service
Role & Responsibilities
The Field Calibration Support Specialist will support regional service teams, customers, and internal stakeholders across administrative systems, field execution, technical support, and quality compliance.
This is a traveling role. Must reside in assigned territory.
Core Responsibilities
Populate and maintain work order databases, Salesforce processes, and Group Knowledge Base articles
Support work order line items by defining parameters, ranges, MPEs, and calibration set points, and review final calibration certificates for accuracy and compliance
Communicate with customers at job initiation and closeout while managing documentation workflows, including blue folder administration and final document archival
Create and maintain equipment schedules and prescribed calibration intervals for customer assets
Prepare and support commissioning, troubleshooting, and large calibration jobs through site planning, audits, walk-downs, and SME field support as needed
Perform and support internal and external technical training initiatives and technician mentorship
Manage, allocate, and coordinate technicians, site supplies, tools, and equipment while maintaining visibility of tool locations
Provide high-level customer support as an SME and assist during complex or critical service situations
Work directly with Endress+Hauser’s calibration team to follow protocols, support ISO/IEC 17025 audits, and continuously improve calibration standards
Qualifications & Profile
Strong technical background in instrumentation, calibration, commissioning, or industrial services
Experience supporting complex service or calibration projects preferred
Willingness and ability to travel to customer sites as needed
Highly organized with strong attention to detail and documentation accuracy
Self-motivated, adaptable, and solution-oriented
Strong communication skills with the ability to interact professionally with customers, managers, and manufacturing partners
Ability to work independently while collaborating effectively across teams
Proficiency with CRM/ERP and documentation systems (e.g., Salesforce, NetSuite)
Must reside in assigned territory.
Benefits & Perks
Competitive compensation based on education and experience
Stability and long-term security of a family-owned organization
Extensive training and professional development opportunities
Comprehensive benefits package including medical, dental, and vision coverage
Competitive paid time off
Life insurance
401(k) with company match
Is This You?
Do you have a pioneering spirit and enjoy working for a growing company with a strong culture?
Do you thrive in a motivated, team-oriented environment focused on customer solutions?
Do you enjoy solving problems and taking on challenges?
Do you strive to exemplify excellence in everything you do?
If you answered
YES
, Rust Automation & Controls would love to welcome you to our family.
Rust Automation and Controls is a family-owned industrial instrumentation and automation sales company founded in 1976 and headquartered in West Jordan, Utah. For more than 50 years, we have supported customers across the Western United States with measurement and control solutions that keep critical operations running. While headquartered in Utah, our experienced sales team is located throughout our territory, delivering responsive local support backed by deep technical expertise. We serve industries including oil and gas, water and wastewater, power generation, manufacturing, food and beverage, and life sciences, offering products, application support, training, and ongoing service.