Eligibility Specialist 1

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).
Job Title:

Eligibility Specialist 1 Employment Type:

Full-Time, non-exempt Pay Range:

$19.00 - $21.00 per hour * Work Schedule:

Monday

• Friday, 8:00am-4:30pm

(Schedule flexibility

required

to meet business needs)

Primary

Work

Location

(s):

Jefferson Washington Township 435 Hurffville-Cross Keys Road, T urnersville, NJ 08012

Why

• Y ou’ll
• L ove
• T his
• R ole: As an Eligibility

Specialist I

,

you’ll get to

make a difference in patients’ lives every day
!

You

• will
• be
• a lifeline for patients navigating some of the most stressful moments of their healthcare journey. In this role,
• you’ll
• meet directly with patients and families, listen to their stories, and help them access financial
• assistance
• programs that can remove barriers to receiving essential medical care.

You’ll

• use your compassion, communication skills, and
• problem ‑ solving
• abilities to guide
• patients’
• step ‑ by ‑ step
• through applications for Medicaid, Medicare, disability, and hospital charity programs. Every interaction you have helps someone understand their options, feel supported, and move forward with confidence.
• If
• you’re
• motivated by meaningful,
• people ‑ centered
• work
• –
• and you want a role where your efforts make a clear and immediate difference
• –
• this position offers the opportunity to build relationships, grow your skills, and positively
• impact
• patient lives every day.

What

Y ou’ll

D o:

• Serve as a patient advocate , meeting
• with patients in-person
• at
• bedside, to assess
• eligibility for
• financial
• assistance
• programs .
• Engage patients via phone outreach
• to
• facilitate
• their
• cooperation and
• support the completion of required screenings and documentation.

Guide patients through complex

• application process es
• for programs such as Medicaid, Medicare, Disability, and hospital charity care, ensuring
• timely
• submission of
• accurate
• documentation.

Collaborate

• and build relationships
• across
• teams , acting
• as a
• liaison
• between patients, hospital staff, and government agencies to
• secure coverage
• and resolve
• eligibility
• issues.
• Manage a high case load effectively ,
• prioritizing tasks , following up on pending applications, and meeting
• deadlines
• while also adhering to productivity and quality expectations
• (KPIs) .
• Communicate with clarity and empathy , explaining
• financial
• responsibilities and
• assistance
• options in ways that patients can understand.

Maintain

• accurate
• and confidential
• records , ensuring
• compliance with HIPAA and organizational policies se multiple systems and tools
• to document , track, and
• report on
• patient
• informatio Support operational
• needs , including providing limited staffing coverage at nearby hospital locations as needed.
• Complete special projects, as assigned.

What

• W e ’ re
• L ooking
• F or: High school diploma or GED
• P roficiency
• in English
• and Spanish
• 1 +
• year s
• of experience in a customer-facing role
• ( financial counseling,

healthcare, social services, or similar environments preferred)
.

Basic knowledge of state and federal

assistance

programs

such as Medicaid, Medicare, and Social Security Disability.

Strong organizational skills with the ability to handle multiple

priorities

and

maintain

accuracy and

attention to detail.

Tech

• savvy
• with
• ability
• to
• efficiently manage and navigate multiple software systems, applications, and platforms simultaneously.
• A bility to explain complex information
• clearly and empathetically
• Comfort working in fast-paced environments
• with changing priorities

Genuine

• care
• for patients’ needs and concerns
• with ability to
• establish

a rapport with patients through empathetic communication
.

Dependable

• ,
• solution oriented
• professional, who collaborates effectively
• with patients, hospital partners, and internal teams and colleagues
• Reliable transportation and a valid driver’s license.
• Occasional local travel may be
• required
• based on operational needs.

What We Offer

:

Comprehensive benefits

medical, dental, vision,

HSA and

FSA

• accounts ,
• short-term and long-term disability insurance, accident insurance, hospital indemnity insurance, critical illness insurance, life insurance, supplemental insurance, spouse and dependent life insurance,
• pet insurance,
• and
• legal insurance

Wealth benefits

401(k) with company match, company HSA contributions, and access to certified financial planners

Generous paid time off

17 days

PTO

• for full-time colleagues with increases based on tenure, 9 paid
• holidays
• and

40 hours

of paid volunteer time each year

through our Heart & Soul program

Learning & career development

premium LinkedIn Learning access and our SOAR development program

Wellness benefits

• free
• Calm Premium subscription for meditation, stress relief, and sleep support
• as well as access to our Colleague Assistance Program (EAP) that provides access to licensed professional counselors and work/life resources

Employee discounts

Perk Spot, discounted

cell ‑ phone

plans through

Previ

• , and home/auto insurance discounts
• A
• collaborative, mission-driven culture
• built on teamwork, empathy, and growth

About

Savista : Savista

RCM is a national leader in healthcare revenue cycle management, partnering with hospitals and health systems for more than 30 years.

We are trusted

• for
• our deep
• expertise
• and highly specialized revenue cycle professionals ,
• w orking
• alongside

our clients as an extension of their teams
.

Guided by our values of

Commitment, Authenticity, Respect, and Excellence (CARE)

• ,
• we believe our success starts with investing in our people.
• W e foster a w orkplace where colleagues feel supported, included, and
• empowered
• to make a meaningful impact. With one of the industry’s most highly trained workforces and
• with
• clients
• all
• across
• the United States ,

Savista

• offers the stability of an established organization with the agility of a modern,
• people ‑ first
• company.

Join

Savista

• and build a career where your work
• directly supports patient care, strengthens
• healthcare
• operations
• and contributes to healthier communities, while
• growing in a
• collaborative ,
• mission ‑ driven
• environment.
• Pay Transparency Disclaimer* Savista
• is required by
• state-specific

laws to include the salary range for this role when hiring a resident in applicable locations. The compensation range for this position is $19.00- $21.00 an hour depending on experience.
Keywords:

Patient Financial Counselor, Financial Counselor, Financial Assistance Counselor, Patient Financial Advocate, Patient Advocate, Medicaid Enrollment Specialist, Charity Care, Hospital Financial Assistance, Eligibility Specialist , Case Management

SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class. California Job Candidate Notice