About the role
Salary: £12.75 an hour
increased to £13.13 following completion of probation period
This is an exciting
opportunity to join Second Street Surgery. The role of the Reception Care Navigator is to ensure that patients are
assisted courteously, efficiently and with empathy, and to support other
members of the practice team. The Care Navigator will be based in Second
Street Surgery and will act as the first point of call for patients; receiving
and directing them to the most appropriate care and services and answering
their enquiries. Experience is preferred but not essential as training can be
given to the right candidate
The ideal candidate will have excellent
communication, listening and interpersonal skills and be able to handle
difficult situations professionally and calmly.
The main purpose of the job is to provide reception
and administrative support to the GP Practice to ensure the medical and nursing
staff can provide an effective, efficient and caring service to the practice
population.