About the role
Overview
- Position: Patient Service Specialist
- Location: Columbus, OH
- Type of Employment: Full-time
Schedule
Monday - Friday (2 evening per week till 7pm)
Compensation
$16.00 - $19.00/hour (pending experience)
We are seeking a friendly, customer-focused professional to join our Front Office team. The ideal candidate enjoys working with people, provides exceptional customer service, and thrives in a fast-paced environment. Successful candidates will demonstrate
strong communication skills
, attention to detail, the ability to multitask, and a commitment to creating a positive patient experience.
This is an excellent opportunity for individuals looking to build a career in healthcare. We offer ongoing training, development opportunities, and a clear path for growth within our organization. Whether your background is in retail, hospitality, banking, customer service, or healthcare, we welcome candidates who are eager to learn, grow, and make a difference in our patients' experience.
At Select Medical, we believe in developing our employees and providing opportunities for career advancement. This position offers the opportunity to build valuable healthcare, customer service, and administrative skills while working in a supportive team environment.
Successful team members may have opportunities to:
- Expand their responsibilities within the Front Office team
- Participate in specialized training and development programs
Advance into Senior Patient Service Specialist or Lead roles
- Explore opportunities in Operations, Revenue Cycle, Training, Management, and other healthcare career paths
- Gain experience in a growing healthcare organization committed to internal promotion and professional development
- Why Join Us: (benefits for full-time at 32+ hours/week)
Start Strong
: Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh
Generous PTO to maintain a healthy work-life balance
Your Health Matters
Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future
Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum
High School Diploma or GED
Preferred
Insurance Verification Experience
Healthcare experience
Additional Data
Equal Opportunity Employer/including Disabled/Veterans